COMPANY BACKGROUND & CULTURE

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 8,600 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Rewards and Benefits

Visit kornferry.com for more information.

Position Summary & Key Responsibilities

Our Sales Effectiveness Practice engages with global companies to transform their performance through:

• Go-to-market strategy
• Operating models and organization design
• Talent assessment, selection and development
• Sales Targets, quotas, performance management, compensation and rewards
• Execution of strategy through training, technology and coaching

We provide the strategies and tools to ensure clients have the right people in the right roles, rewarded appropriately and following the right processes.

Given our breadth of capabilities in organizational strategy, talent assessment, acquisition, development and total rewards - Korn Ferry is uniquely qualified to transform the performance of sales and service organizations from the ground up.

We are looking for senior level individuals with deep expertise and experience in sales effectiveness consulting to help capitalize on these capabilities and substantially scale and grow this business.

As an Associate Client Partner, you will work closely with colleagues in the leading and managing of complex, custom and multi work-stream solutions that meet and exceed client expectations. This is the level for seasoned professionals capable of conversing confidently and fluidly with executive level clients on all of their business issues and harnessing the full power of the KF enterprise and our offerings to co-create effective and profitable solutions.

Primary Responsibilities

• Develop profitable business with key clients through effective client relationship building, account team leadership and impactful collaboration with colleagues across the KF enterprise, including internationally.
• Set standards for and manage account team performance to manage client expectations and enhance satisfaction.
• Lead and expand existing portfolio of client relationships with senior human resources (HR) and business leaders to increase opportunities to further impact the client’s business success. Ensure project members are sufficiently enabled to meet client expectations. Lead the assessment and measurement of the impact of our work on our clients business.
• Lead opportunities that span multiple service lines and/or geographies. Seen as the key architect of strategies for business development, managing other resources to accomplish this.
• Maintain an appropriate mix of repeat and new business, proactively leveraging relationships to gain entry into new and grow existing accounts. Position KF in the marketplace through contributions to offerings/thought capital development and generating market awareness.
• Lead research, analysis and interpretation on client / sector business issues, performance, client competitor performance etc. with a view to identifying possible opportunities. Partner with colleagues and clients to develop thought leadership and/or research. Leverage insights to define, recommend and /or co-create strategic solutions for clients.
• Develop hypotheses about client business issues based on sound analysis plus client, sector and industry know how. Manage relationships with top thought leaders in their field globally, developing networks of influence that greatly increase opportunities for KF and move the firm to the forefront of leadership in the field. Speak at national or international forums in their area(s) of expertise, enhancing the KF brand. Lead and/or contribute to thought leadership and /or research. Plans for resource needs and implements strategies to ensure KF resources are used effectively to meet client needs.
• Manages colleagues of all levels/expertise areas and from different offices/countries to deliver client work. Actively seek opportunities to support the development of colleagues through many and various means.
• Develop a strong internal brand and international network and participate as a cooperative and proactive team member.
• Possess exceptional depth and breadth across all Korn Ferry Advisory offerings, view business issues from multiple expertise angles and leverage deep expertise to offer commercial propositions and solutions that integrate across the business and involve inter-practice approaches not obvious to others.
• Continue to deepen and broaden own consulting skills, business understanding and expertise to enable an expanded viewpoint on issues impacting our clients.

Requirements

• 12+ years experience in a consultancy/professional services firm in progressively larger and more complex/high impact client situations.
• A clear expertise in sales force effectiveness – both developing clients and project execution
• Deep experience in one or more of: sales strategy, organizational design, assessment and succession planning, rewards strategy, sales leader development, talent acquisition or related areas.
• Track record of obtaining new clients and expanding relationships with current ones.
• An exceptional motivational communicator both one-on-one with clients and within a dynamic team environment.
• An inclusive collaborator with strong influence skills and a demonstrated ability to build rapport quickly and develop and maintain strong partnerships with clients and across an organization.
• A well-developed results-oriented philosophy and work ethic; the ability to “get things done”.
• A strategic thinker with the ability to recommend improvements on existing programs and contribute to the design and methodology of emerging projects.
• Flexible, responsive, and ability to work in a geographically dispersed environment.
• Able to effectively thrive, quickly adapt to change, and navigate within a matrixed corporate environment.
• Experience working with proprietary customer-relations management systems (or something similar); Microsoft Office Suite (Excel, PowerPoint, Word).