We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 250 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.

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  Maintain store staff through assisting in the recruitment and selection of qualified associates.
• Utilize coaching, counseling, and corrective action techniques to enhance employee performance.
• Identify and develop employees with potential to grow by using tools such as on-the-job training, performance metrics, and performance reviews.
• Leader in customer engagement and education as it relates to proper fit, product usage, and injury treatment and prevention.
• Build a strong customer base by supporting store events and programs.
• Be an entrepreneur within your local store by finding opportunities that tackle customer problems and create additional revenue within our area of expertise.
• Assist with employee scheduling to ensure adequate coverage for store operations based on day-to-day sales volumes.
• Proactively respond to customer and employee questions and issues in a timely, professional manner.
• Outfitting our customers with the very best in footwear, apparel and accessories.
• Other duties as required and assigned by the Operating Partner.

• 3+ years of experience in retail, preferably in a leadership position (i.e., keyholder or similar)
• Must be able to work 3+ days, including weekends.
• For the right individual, this could be a full-time position.
• Proven track record in providing exceptional retail customer experience and in people leadership
• Builds and maintains trust from the team, staff, and customers by using sound judgment
• Passionate, positive, self-motivated and detail-oriented
• Collaborative and customer-centric
• Willing to go above and beyond when needed

Perks:

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Training Program and product discounts
• Passionate team members

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we prioritize diversity and inclusion in our hiring practices, our culture, and our engagement with the community.

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

Additional Requirements - Hours of work for this position are approximately 20 hours per week. Position requires moving around for periods of 2-4 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for meetings, training or conferences.