MIRACORP Inc. is a veteran, woman-owned firm specializing in federal government contract services, and we are growing! One of our competitive advantages is that we provide services to our customers with a standard of excellence that is unmatched. We believe that our employees are the cornerstone of our success.

Position Summary:

We are seeking an Assistant Operations Manager to oversee our federal contract based out of New York, NY, and to support a variety of contract-related activities. This position will report directly to the Contract Program Manager.

Responsibilities may include:

• Monitor, coach, and guide employees on a variety of issues.
• Engage in the recruiting and hiring efforts to support the contract.
• Conduct check-ins and check-outs with all staff daily.
• Responsible for coordinating, directing, and planning all contracted services.
• Execute decisions regarding personnel, cost, and quality of service within each functional area.
• Assist in process development or improvement to ensure contract deliverables are met.
• Assist the program manager in establishing, updating, coordinating, and implementing operating procedures, processes, and systems.
• Support the retention of existing business, while identifying and leading growth opportunities.
• Collect data, monitor contract performance, and develop plans to address gaps and areas of improvement.
• Build and maintain strong relationships with our federal customers and MIRACORP employees.
• Collaborate with Government Points of Contact to ensure their needs are met.
• Handle requests from the Contracting Officer or Contracting Officer Representative.
• Acts on behalf of the contractor in the program managers absence, making executive decisions as needed.

Your Education & Experience:

• Must be a U.S. Citizen.
• Bachelors Degree or equivalent experience.
• Minimum 4 years of relevant work experience, managing a team of similar size and complexity.
• Proficient in all Microsoft applications (Teams, SharePoint, Excel, Word).
• Ability to handle changing and competing priorities.
• Excellent interpersonal and communication skills.
• Ability to exercise proper judgement in a variety of situations.

Why Consider This Opportunity

• Great benefits package that starts on the first day of employment:
  • Personal Time Off, Vacation, Sick Leave
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Spending Account Options
  • Short Term Disability, and Long Term Disability
  • Life Insurance, Accidental Death & Dismemberment
  • Employee Wellness Resources
  • Employee Assistance Programs
  • Financial Counseling Program
  • Commuter Benefits
• 401 (k) employer match, with 100% immediate vesting.
• Work environment where you have a lot of independence.
• Ability to work with a purpose and make an impact.
• Work for an employer where core values are not just written on paper but lived.

MIRACORP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.