Central City Concern (CCC) is an innovative nonprofit agency providing comprehensive services to single adults and families impacted by homelessness, poverty, and addictions in the Portland metro area. We hire skilled and passionate people to meet our mission to end homelessness through innovative outcome-based strategies that support personal and community transformation.

This position is responsible for overseeing and managing the client flow in STP program and is an integral part of the programs case management team. The STP assistant case manager will support and monitor 21 dormitory style beds for men exiting or diverting from incarceration that will be assessed for their next level of care. The STP assistant case manager will be a member of a team to provide support to clients with severe mental health issues, life threatening physical health issues, MR/DD issues and dangerous psychopathy. The STP assistant case manager will communicate and document and report client activity.

TITLE: Assistant Case Manager - STP - Parole Transition Program

HOURE: Friday 3pm-7pm Sat 11pm-0730 Sun 11pm-0730am

PAY: 19.29

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet and direct clients, document client interactions, and provide information and updates to day shift staff.
• Interact with clients over course of shift as appropriate.
• Provide support and basic resource information to clients.
• Monitor building/client common areas.
• Conduct periodic inspections of common areas in the building to monitor building/clients.
• Generate reports, routine computer input; create correspondence and filing as directed by team lead.
• Log events/ incidents using factual –observation based documentation.
• Obtain urinalysis from clients as directed by STP/ARC/ DCP case management staff or team lead.
• Update STP area with appropriate resource information as directed by Supervisor.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security.
• Perform other duties as assigned.

SKILLS AND ABILITIES:

• Basic knowledge of chemical dependency as a disease, mental health, treatment and intervention methods.
• Relevant or adequate knowledge of CCC health services and area resources.
• Ability to work as a team member and to establish priorities.
• Ability to display a non-judgmental attitude, and a willingness to learn new skills.
• Demonstrated ability to work independently with minimal supervision.
• Basic knowledge of community and social agencies, and self-help groups.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to communicate clearly and concisely both verbally and in writing.
• Ability to work and maintain professional composure in an environment where people may exhibit behaviors that are verbally hostile.
• Ability to manage time and meet deadlines.
• Ability to understand and follow verbal and written instructions.
• Detailed oriented; ability to maintain accurate records and necessary paperwork.
• Ability to learn and apply training instruction.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Ability to interact respectfully and effectively communicate with clients, co-workers, corrections, personnel, police, merchants, the public at large and supervisor.
• Ability to provide advocacy, as appropriate.
• Professional maintenance of appropriate boundaries.
• Ability to establish and maintain cooperative working relationships with those contacted during the course of work
• Work as a team member with the Portfolio Managers and CCC staff.
• Ability to work with clients who experience severe mental health issues, life threatening physical health issues, I/DD issues and dangerous psychopathy.
• Ability to consider the impacts and outcomes for underserved communities during decision-making process.
• Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.

MINIMUM QUALIFICATIONS:

• Must have a high school diploma, GED, or equivalent.
• Basic knowledge of chemical dependency, addictions and mental health issues.
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must have experience or familiarity using computers for basic functions (data entry, word processing)
• Must pass pre-employment drug screen, TB test, and background check.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs several times a day.
• Must adhere to agency’s non-discrimination policies.

BENEFITS:

Central City Concern offers an incredible benefits package to our employees!

• Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1styear, 6% in the 2nd year, and 8% in your 3rd year!
• 10 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

Central City Concern is a second-chance employer and complies with applicable laws regarding considering criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)