Job description

Company Description: Tuscan Gardens is a Florida-based luxury senior living company focused on upscale Independent Living, Assisted Living and Memory Care. We offer outstanding compensation, attractive incentives, and benefits as well as rewarding career growth opportunities.

We are seeking: A Business Office Assistant to be responsible for setting the tone of the community at the front entrance of Tuscan Gardens. This role is a support function to the Associate Director and critical to maintaining an organized space and ongoing contact with guests, residents, and fellow associates. This is a high contact role and you must like people!

Where you will be: You will be located at our Tuscan Gardens of Venetia Bay assisted living community located in Venice, Florida.

What you will do: The Business Office Assistant will be responsible for varying responsibilities some of them outlined below.

· Complete tasks on the computer such as inputting resident data, maintaining resident and associate databases.

· Greet job prospects, provide job application, and explain next steps regarding interview process.

· Post and update online open job positions as a part of the recruitment process.

· Stay informed of the communities’ activities, meetings and various events.

· Assist the Executive Director and the Associate Director with various administrative tasks.

· Provide ongoing switchboard coverage.

· Serve as receptionist and greet guests, residents, vendors, suppliers, etc., either in person or on the telephone in a warm and professional manner.

· Be clear, friendly and professional on telephone calls.

· Solve issues presented by residents, guests, vendors, suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.

· Accept packages delivered, documents receipt of packages in logbook, and notify resident (recipient) of delivery.

· Distribute packages, business mail and magazines.

· Maintain security for admittance to all entries accessible to public.

· Prepare maintenance work orders as requested by residents and staff.

· Ensure lobby area is kept neat and clean. Pick up debris and keep desk work area clutter free.

Qualifications:

· High School Diploma or equivalent (GED) required.

· Minimum of 1-year experience as Receptionist/Switchboard Operator/Hospitality Concierge required.

· Prior experience in a senior living environment or equivalent industry preferred.

· Prior experience as an administrative assistant preferred.

· Must be able to work flexible hours.

· Must be able to read, write and speak English proficiently.

Benefits:

· Supportive Work Environment

· Excellent Compensation

· Attractive Incentives

· Competitive PTO

· Longevity Bonus

· Referral Bonuses

· Extensive and well-rounded training program

· Continued career development and growth opportunities

· Perks and Incentive Programs

· 401(k)

Apply Now: To express an interest and apply for this position, please review our corporate website at https://tuscangardens.com/careers/.  If you believe you are the right person for the position, please forward your resume. Since we seek only the best, we can assure you that we will take your application very seriously.

Tuscan Gardens® is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative experience: 1 year (Preferred)
• Senior Living: 1 year (Preferred)
• Receptionist/ Hospitality Concierge: 1 year (Preferred)

Work Location: One location

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