Job description
Overview:
SKILLS:
The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchio’s Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win ‘America’s Got Talent’ TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 2,300 slot machines, 20 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at www.mirage.com or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.
Responsibilities:
PRIMARY RESPONSIBILITES:
- Manage assigned operational functions within the department consistent with the strategic plan and vision for the department
- Direct smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control
- Manage delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
- Provide management support in the oversight of assigned shift to ensure the delivery of quality service to the guests
- Coordinate the requisition process and stocking of beverage outlets to maximize revenue for the division
- Provide guidance and counsel to beverage employees, ensure the staff is scheduled properly
- Provide recommendations to management on daily operational issues
- Perform other job-related duties as requeste
EXPERIENCE, EDUCATION, AND CERTIFICATIONS:
- High school diploma or equivalent
- Two (2) years of supervisory experience in beverage or an equivalent F&B supervisory position
- Work varied shifts, to include weekends and holidays
- Associate degree in F&B or Culinary Arts
- Scheduling experience
- Experience managing employees using a Collective Bargaining Agreement
- Experience working in a similar resort setting
- Administrative abilities
SKILLS:
- Working knowledge of inventory management
- Able to effectively communicate in English, in both written and verbal forms
- Able to lead and mentor a team
- Ability to work under pressure
- Ability to multi-task and work well in a fast paced, team-oriented environment
- Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.
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