Assistance Center Associate
Job description
The mission of Pennyrile Allied Community Services, Inc. is to empower individuals to become self-reliant through assistance, education, and accountability.
Non-Exempt/Full Time
Reports to: Community Services Coordinator
Essential Duties and Responsibilities
- Greet clients, respond to inquiries, phone calls and email
- Maintains records of pertinent Assistance Center related information and prepares and submits monthly activity reports following established procedures.
- Communicates with potential donors regarding items to be donated, as well as planned delivery of said items.
- Exercises discretion regarding acceptance and/or disposition of donated goods and maintains donor relationship through attentive customer service.
- Completes donation paperwork for donors.
- Works with clients to ensure the proper processing of donations
- Monitors the donation rooms to ensure organization and cleanliness.
- Facilitates logistics related to delivery of extra donations to other shelter sites or agencies.
- Other duties as assigned
Essential Skills
- Ability to lift up to 40 lbs of weight
- Ability to bend and reach out to organize shelves
Requirements
- High School Diploma or Equivalent
- Successful completion of a criminal background check and pre-employment drug screen
Pennyrile Allied Community Services, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PACS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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