Job description

The Opportunity: The American Girl Chicago retail store's Girls Hair Salon is currently seeking a passionate Sr. Stylist (Full-Time) for our Salon, who can be innovative and thrive in a friendly children’s retailer and fast-paced environment. This position is responsible for providing personalized premium customer service through active listening, anticipating needs, offering suggestions/knowledge regarding product, dining and store experiences, overcoming objections and closing the sale, and responding to special requests.

What Your Impact Will Be:

• Provide hair salon and doll salon services to guests that ensures a high-level experience at American Girl. This includes answering questions, providing general guest assistance, styling Girl's hair according to company standards, resolving guest issues, conducting inventory of salon supplies, stocking area for ease of work, cleaning and maintaining work space, and communicating needs to management.
• The Sr. Stylist performs a broad range of styles and must be able to work with a variety of hair lengths, types and textures. They must possess excellent communication skills and be able to learn the product and services knowledge necessary to effectively provide services to meet the needs of our guests.
• The Sr. Stylist will be responsible for supporting day to day activity in our reservations system, Inventory, manage guest traffic/appointments, perform girl styles as needed, troubleshoot technical or guest related issues, manage day to day operations of the business.

Qualifications

What We’re Looking For:

• Current unexpired Illinois Cosmetology license for hair and nails
• Ability and experience to style hair in various styles and perform nail services
• Minimum of 2 years work experience as a stylist, preferred
• High energy, experience in a fast-paced service environment with a passion for quality
• Organizational skills, inventory management, flexibility and corporate relationship skills are required
• Experience working with children, preferred
• Excellent communication (both verbal and written) and organizational skills are essential.
• Well-developed computer skills are essential; must be a skilled user of Microsoft Excel, Outlook and Word.
• Ability to work a flexible schedule including evenings, weekends and holidays

Mattel is an Affirmative Action/Equal Opportunity Employer
F/M/Disability/Vet

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Pet insurance
• Referral program
• Retirement plan
• Store discount
• Tools provided
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Chicago, IL 60611: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Cosmetology License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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