Job description
SEASONAL POSITION
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Guest Arrival Ambassador
Do you have what it takes to really move people? Like move them quickly through a long line with grace and precision? Do you have the ability to take action to turn a transaction into a positive guest experience? We've got a great opportunity for you to connect with our guests and keep them coming back for more.
What you get to do:
As a Guest Arrival Ambassador, you'll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you'll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will:
What it takes to succeed:
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Guest Arrival Ambassador
Do you have what it takes to really move people? Like move them quickly through a long line with grace and precision? Do you have the ability to take action to turn a transaction into a positive guest experience? We've got a great opportunity for you to connect with our guests and keep them coming back for more.
What you get to do:
As a Guest Arrival Ambassador, you'll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you'll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will:
- Perform crowd control in order to open and close location efficiently
- Accurately process monetary transactions
- Handle will call and interaction program requests
- Adhere to all cash handling policies and procedures
- Work as part of a team to increase productivity while providing excellent guest service
- Practice safe work habits, including the use of personal protective equipment
What it takes to succeed:
- Must be at least 16 years old
- Excellent communication and problem-solving skills
- Ability to push, pull and lift a minimum of 50 lbs.
- Basic computer skills with Windows/Office
- Scheduling flexibility
- Ability to process monetary transactions and accurately use a register
- Cash handling experience a plus
- Comfortable handling large amounts of cash
- Ability to work well as part of a team
- Ability to multitask while maintaining a positive attitude and delivering excellent guest service
- Ability to complete all legal, company and department training requirements
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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