Job description

*Must be able to pass an FBI Background check based on TSA standards*
**_Must be 18+_****

• Pay Rate: $16.00/ HR BASE PAY * $500 bonus to all new F/T employees who successfully complete a 6 Month probationary period*

Job Summary

To coordinate the daily operations of the Wheelchair Attendant team for the airline services by Huntleigh USA by demonstrating effective teamwork, promoting safety, problem-solving of the ordinary situations, and ensuring overall operational efficiency and effectiveness with continuous improvement goals. Establish and maintain open communications with the team and clients.

Responsibilities and Duties

• Coordinate wheelchair passenger needs between the team, clients, and passengers.
• Maintain clean and organized work place.
• Timely dispatch wheelchair attendants and document incoming client requests for service.
• Ensure that team calls in immediately the pick up and drop off times of passengers
• Ensure that team signs out/in assigned radios
• Ensure that breaks and lunch periods are coordinated and documented
• Coordinate with manager that wheelchair attendants secure/lock wheelchairs in the designated area
• Practice open and continuous communication and value keeping others well informed
• Establish and maintain effective relationships with team and clients
• Recognize individuals and team performance with positive reinforcement
• Promote awareness and education of Wheelchair Attendants that they are responsible and accountable for safety.
• Ensure completion of through Incident Reports for accidents or any out of the ordinary events while in the course of transporting a passenger
• Ensure completion Wheelchair Logs to create a business record of all "pushes"

Qualifications and Skills

• Airport Experience preferred but not required
• Ability to work in fast paced environment
• Ability to handle stressful and demanding situations
• Quick learning abilities and able to "multi-task"
• Must Have Computer Skills
• Ability to read and speak English fluently
• Ability to professionally and positively interact/ communicate and problem-solve with co workers, clients and passengers
• Knowledge of safety requirements and expectations
• Knowledge of passenger checkpoint screening processes
• Keen Ability to organize and attend to detail
• Reporting to Supervisor/ Manager as assigned

Benefits

Medical, Dental and Vision benefits offered after 3 months of employment.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Austin, TX 78719: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to undergo a background screening test?
• What is a good Phone number to contact you?

Experience:

• Dispatching: 2 years (Preferred)

Work Location: One location

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