Title of Position:

Administrative Office Support, Front Desk

Location:

Marlborough High School

School Year:

2022 - 23

12 month position

Hours are 7:00 AM to 3:15 PM

Salary:

In accordance with Marlborough School Administrative Office Support Association

Organizational Relationship or Line of Authority:

Reports to the School Principal

Job Summary:

Actively provides office support for the School Building and performs administrative office support work, general office assistance functions and related work as required. Works cooperatively with district and school building personnel. This role is a critical part of the overall school presentation and culture.

Statement of Duties:

• Provides back up administrative office support to the High School Principal
• Answers the phone, email, fax, door and responding to parent, student, staff and school visitor requests, dealing with the public tactfully and maintaining effective public relations with parents, staff, students and school visitors
• Monitor entry of building visitors
• Manage electronic communication
• Handle matters discreetly, exercising good judgment in handling confidential mail, records, scheduling and conversations
• Process paperwork
• Answering communications and correspondence quickly and efficiently
• Submit information to payroll as necessary
• Distribute mail
• Operate standard office machines and appliances incidental to administrative office support assignments
• Maintain accurate files and records
• Maintain information for short-term and long-term (semester or longer) objectives for the office
• Follow school policies, guidelines, protocols and procedures
• Keep daily record of staff absences making sure it coincides with the absence management system and communicate with payroll
• Support building substitute teacher assignments daily
• Handle class coverage requests
• Enter Building Use request and field trips into Electronic Calendar

Qualifications:

• High School Graduate
• Minimum of two years’ administrative assistant office experience
• 3-5 years’ supporting a school administrator a plus
• Demonstrated knowledge and experience with diverse office technology and equipment, specifically database, spreadsheet, and word processing.
• Knowledge of Aspen, as it relates to student information is a plus
• Experience with MUNIS software a plus
• Must be able to work well with the public, staff and students with a variety of backgrounds
• Ability to maintain confidentiality required
• Good customer service skills in dealing with the public and staff effectively
• Must be able perform work quickly, efficiently and accurately
• Good abilities with office practices, procedures and office equipment
• Excellent skills in oral and written communication
• Must be a strong team player, able to collaborate well with others
• Strong computer competence including standard office software (ex. Word and Excel) and data entry in database
• Bilingual (Spanish or Portuguese) highly preferred
• Such alternatives to the above qualifications as the Superintendent may find appropriate and acceptable

An Equal Opportunity Employer

It is the policy of the Marlborough Public Schools not to discriminate on the basis of race, gender, sexual orientation, religion, national origin, color, homelessness, gender identity, age or disability in its education programs, services, activities, or employment practices.