Administrative Associate II-Temporary Solutions

Full Time
Raleigh, NC
Posted
Job description

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org .
Visit www.nctemporarysolutions.com for employment information.
NOTE: If you are a current NC State Government employee, you will be considered for a temporary assignment. However, Temporary Solutions cannot accommodate dual employment.
Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary's skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.
This temporary position is located in Raleigh, NC - Wake County.

Job Order Hourly Rate of Pay: $15.83 (Based on education and/or years of relevant work experience reflected on the application).
This temporary position will be assigned to the Secretary of State. This position is located at 2 S Salisbury St., Raleigh, NC 27601.

The primary purpose of this temporary position is to provide several job functions involving records that are essential to the complete processing of all business entity filings within the Business Registration Division. These filings include all annual reports, reinstatements from the Department of Revenue and Licensing Boards, and DOR suspensions. The processes include, but are not limited to:
1. Prepping and sorting incoming documents from the Cash Management Unit, the Department of Revenue, or licensing boards.
2. Must have the ability to learn and identify all of the different document types that are received and processed by the Business Registration Division.
3. Responsible for bulk scanning and indexing documents accurately into SOSKB for the Annual Reports Unit and the Document Compliance Unit.
4. Following all standard operating procedures for each type of entity and unit filing.
5. Maintain accurate records including quality assurance of document images and accounting for total number of documents received and tracking of document types. This includes making sure documents are legible after scanning.
6. Prepare reports with regard to number of documents received and scanned per document type and unit
7. Prepare a daily log of documents that have been returned after initially having been rejected by the staff of either the Document Compliance or Annual Report Unit.
8. Must have the ability to perform work at established production rates.
9. Perform minor scanner setup adjustments and minor maintenance of scanner. Must be familiar with the general operation and have the ability to troubleshoot problems with the Kodak Batch Scanner.
10. Ensure time sensitive documents are scanned, accounted for and delivered to the Unit Supervisor/Lead Worker by required deadlines.
11. Must put all scanned documents in document id order on a daily basis for the Document Compliance Unit and in groups of 30 into folders with the document id range posted on the folder tab with the listing just inside the folder on top.
12. Must retrieve documents from various collection points throughout the work day
13. Must retrieve documents at the request of staff members
14. Must conduct quality checks on own work to ensure accuracy and ensure required standards are being met.
15. Position will accurately scan, convert, OCR, organize, correctly name, and perform quality control on scanned images. Images will become source of record.
16. Perform other duties as assigned. Work is performed with daily supervision by the Director or supervisor; work product is reviewed by the supervisor daily to ensure conformity with established procedures and policies.

Knowledge, Skills and Abilities / Competencies

NOTE: Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge, skills, abilities, and any experience or competencies specified in the posting and/or supplemental question(s) to be considered.

NOTE: "See Resume" is not acceptable to show work history.


  • Working knowledge of program services, policies and procedures.
  • Ability to demonstrate and apply this knowledge in performance of office support tasks.
  • Ability to explain and interpret program information to clients/customers and staff.
  • Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
  • Working knowledge of and ability to use correct spelling, punctuation and specialized vocabulary.
  • Ability to convey information and ideas through a variety of media to individuals or groups; ability to adjust language or terminology to meet needs of the recipient(s).
  • Ability to present ideas in written form; ability to adjust language or terminology to meet needs of the recipient(s); ability to use correct grammar, organization, and structure.
  • Ability to utilize office equipment and other technology (software and systems) to meet work needs.
  • Ability to facilitate the flow of work and coordinate office support activities with other staff; ability to maintain internal and external contacts for work coordination.
  • Ability to understand issues, identify problems and opportunities to determine the appropriate course of action.

Minimum Education and Experience Requirements

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

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