Welcome to Holland America Line, a premium cruise line dedicated to explorers, foodies and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one-of-a-kind experiences.

We’re looking for an amazing Administrative Assistant to fill this role. You’ll be responsible for This role is a key part of a very fast-paced team that manages and develops the Onboard experience for our cruise guests, as well as liaising with other Shoreside departments. This position is responsible for a wide range of workflows including management of fast-changing executive calendars, tracking department meetings, and leading the coordination of global travel for department executives. Other responsibilities include preparing PowerPoint presentations, taking minutes, collating reports, and supporting department-wide initiatives. This person will be a key point of contact for broader department functions and must be a self-starter in learning the operation and reaching out to stakeholders to advance initiatives. In-frequent international travel may be required.
Here’s a summary of what Holland America Line is looking for in its administrative assistant. Is this you?

Responsibilities

• Manages Outlook Calendar on behalf of SVP; owns department-wide meetings, ship meetings, coordinates and ensures availability with all stakeholders.
• Books global travel itineraries for department leadership; large conferences, ship visits, corporate partners etc.
• Acts as support and liaison with IT services; opens tickets, manages distribution lists, company phone lines, issues hardware etc
• Provides administrative support and assists GEPD with business functions as needed.
• Onboarding and offboarding of shoreside and fleet manager personnel
• Processes financial documents, vendor invoices and Company Card purchases through appropriate systems. Acts as SME for department support
• Processes and tracks cabin reservations for the department and external vendors.
• Maintains and owns GEPD shoreside department resources, files, and calendars. Ideates improvements to electronic organization systems

Please note that this position can be 100% remote, US only

Requirements

• Must have High School Diploma, Bachelor’s degree or equivalent relevant experience preferred in Business Administration, Hospitality, Project Management, or Communications
• Must possess valid Passport
• Minimum 2 years in an Executive/Administrative support role for VP+ level
• Minimum 5 years’ experience in a professional or corporate environment. Remote administrative experience is a plus
• Highly skilled in Microsoft Office Suite, Outlook and PowerPoint.
• Knowledgeable in Office365 collaboration platforms (SharePoint, Teams, OneDrive)
• Must have exemplary organization and communication skills, as well as tact and excellent people skills.
• Must be a self- starter and seek to improve and advance the status quo.
• Must enjoy teamwork and be a creative problem solver with an open attitude.
• Required to possess high levels of integrity and discretion.
• Embraces working with team members of diverse backgrounds and nationalities.
• Seeks fun and embraces humor in their everyday work!
• Prefer experience with global travel and managing time zones
• Prefer Oracle and Deem (Travel Link) experience
• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
  
  

What To Expect

• Cruise and Travel Privileges for You and Your family
• Health Benefits
• Flex Friday
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $ 38,800.00 to $ 52,400.00 . The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
  

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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