An incumbent is responsible for providing advanced administrative support to an administrative or technical supervisor and unit staff.

An incumbent reports to an administrative or technical supervisor and may supervise subordinates and/or College Work Study students. The incumbent serves in a liaison capacity between the supervisor and faculty, the public and/or other departments within the College. Assignments require evaluative thinking and are carried out in accordance with standard administrative support practices, operational procedures and policies, and general work instructions. This class if differentiated from the Administrative Assistant II class by the greater diversity and complexity of duties assigned, issues handled, and level of decision making. Work includes advanced administrative support; managing campus/department records and files pertaining to personnel, technical, administrative, and/or financial activities; organizing and coordinating administrative details for several functional or statewide program components with the College’s other programs/functions or with other state/federal agencies and private businesses; and executing follow-up and tracking to ensure accuracy of data, inclusion of supporting documentation, and adherence with deadlines and procedures. Incumbents assist supervisor by performing such duties as composing complex or detailed correspondence and reports for supervisor’s signature that entails knowledge of programs, policies, procedures, rules, and regulations; preparing agendas for meetings; maintaining liaison between supervisor and other staff personnel, state/federal agencies and the public and disseminating directives.

Knowledge of administrative principles and procedures.
Knowledge of unit operations, services, programs, and College/campus organization.
Knowledge of applicable policies, procedures, laws, regulations, or requirements.
Knowledge of personal computers and word processing computer software.
Knowledge of business English, grammar, punctuation, spelling, and composition.
Knowledge of filing and recordkeeping techniques and procedures.
Excellent keyboarding, word processing, communication, decision-making, critical thinking, and organizational skills.
Good interpersonal and communication skills.
Skill in searching files and records for information.
Skill in recording and compiling data accurately.
Ability to effectively communicate, both orally and in writing.
Ability to oversee the work of clerical/support employees.
Ability to read, apply, and explain rules, regulations, policies, and procedures.

Associate degree in a relevant field and four (4) years of administrative support experience; or other equivalent combination of education and experience.