Maryland Legal Aid (MLA) provides life-changing civil legal assistance to eligible residents in every part of the State. Since 1911, MLA has provided high-quality legal services to low-income, and marginalized individuals and communities–helping them remedy their civil legal issues and become empowered to overcome challenges, achieve stability and independence, and an overall better life.

MLA is dedicated to preserving the basic human needs and basic human rights of clients, particularly as they navigate the justice system. MLA staff, pro bono attorneys, community partners, and general supporters all play important roles in ensuring that the legal playing field is leveled so that those most in need achieve equal access to justice. It is because of this diverse support that MLA is able to be a voice to tens of thousands of economically disadvantaged and vulnerable Marylanders every year.

MLA announces an immediate opening for a full-time Administrative Assistant position in the Anne Arundel/Howard County Office located in Annapolis, Maryland. This position will perform clerical and administrative functions in a law office. Duties include but are not limited to:

Duties and Responsibilities:

• Greets clients and visitors, answers multi-line phones, take messages, and provides referrals;
• Assists with scheduling and maintains appointment logs and other office schedules;
• Provides data entry for initial intake and transfer of cases and assists with opening and closing of cases;
• Maintains mail log, sorts, distributes, and scans incoming and outgoing mail;
• Provides light secretarial support, as needed, including typing legal documents and general correspondence and assists staff with formatting, printing, and scanning of documents and other information;
• Records and prepares office meeting and training summaries and agendas;
• Maintains, organizes, and updates legal forms, brochures, and other printed materials;
• Maintains office filing systems, including performing routine filing, file retrieval, and file purging;
• Participates in, and assists with, outreach activities and may travel in the service area as needed;
• Maintains general upkeep of unit computers, printers, and copiers and keeps work area and lobby area neat; and
• Performs general office duties, as assigned, and is willing to perform other functions within the scope of employment to assist in the efficient operation of the office.

Qualifications:

• A high school diploma or GED equivalent and experience working in an office setting.
• Legal experience preferred but not required.
• Must be proficient with Microsoft Office Suite and have the ability to communicate accurately and clearly both orally and in writing.
• Must maintain a pleasant telephone manner with a customer service oriented “can do” approach to work and be able to work under pressure.

PHYSICAL AND MENTAL DEMANDS

• 
  Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion of hands, wrists and feet, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting up to 10 pounds, bending, kneeling pulling, and carrying.

WORK ENVIRONMENT

Work duties are typically performed in a general office setting with regular interaction via telephone, videoconference, instant messaging and email, in-person and in an office setting. Certain work duties may be performed in community settings.

BENEFITS

The salary range for this position is $40, 000.00 - $49, 000.00. In addition, MLA provides employees with a generous benefits package that includes health, dental, vision, life insurance, a 401(k) retirement plan, 2 weeks paid time off, paid sick leave, 14 annual paid holidays, and more!

ADDITIONAL REQUIREMENTS

• Please submit a resume and cover letter describing your interest and qualifications with your online application.
• References will be required at time of the final interview.
• No telephone calls please. Position will remain open until filled.

Maryland Legal Aid is committed to equity, justice and inclusion. As an equal opportunity employer, MLA seeks to hire individuals from diverse backgrounds and perspectives that are reflective of the communities we serve, including people with disabilities, people of color, women and members of traditionally underrepresented groups.