We are seeking an Accounts Receivable Specialist to join the team in Schuylkill Haven, PA! The Accounts Receivable Specialist will investigate and resolve customer billing and payment discrepancies.

Essential Job Duties

• Collaborate with Evans’ Agents (Evans’ business partner, also the billing party) to ensure that established billing requirements are being followed
• Resolve billing discrepancies between customers and Agents
• Investigate customer payment discrepancies (over/short)
• Proactively reach out to customers to resolve past due balances
• Monitor accounts with past due balances
• Coordinate with the Credit Department to adjust credit limits or to place accounts on hold
• Maintain communication with the Cash Applications team for incomplete AR remittances
• Work with Agents and outside collection agencies to collect on delinquent payments
• Implement process improvements to eliminate recurring billing issues
• Maintain thorough, concise records of all relevant account activity

• High school diploma or equivalent
• 2+ years of customer service experience
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Strong typing skills and technically savvy
• Analytical and detail-oriented
• Top-notch organizational skills
• Ability to quickly pivot from one task to another and remain calm under pressure
• Ability to read, speak, write, and understand English in a professional manner

Preferred Qualifications

• Associate degree in Finance, Accounting, or related field
• Accounting background or banking experience

What's in it for me?

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Company Paid Short Term Disability Insurance
• Company Paid Long Term Disability Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with employer contributions
• 401K Employer Match
• Paid Vacation
• 8 Paid Holidays
• Flexible Schedule
• The opportunity to work with a team of good humans!

We have always been & will always be a family business. When a person partners with The Evans Network, they become a part of our family. That was the belief of our founder, Albert L. Evans, Sr. Founded in 1939 in Pottsville PA, the company has evolved into the largest Intermodal Drayage provider in the United States. As of today, expanded operations include Truckload, Flatbed, LTL/Final Mile and transportation/logistics services.