Job description

Job Summary:

Management of personnel and workflow for clients, contact with clients, and handles all processing for their clients.

Supervisory Responsibilities:

• Trains and keeps employees up to Date with client rules, and procedures for processing their clients.
• Evaluates personnel as needed, Error Training Reports, Incident reports, and Performance reviews.
• Trains employees on Kronos system, logging on, tracking time, requesting time off, and direct deposit.

Duties/Responsibilities:

• Data Entry

• Sort data entry work in the order it should be processed
• Provides directions for processing clients
• Ensures processing all clients is completed in a timely manner

• Interdepartmental Workflow

• Communicates with Manager as to workflow, issues, and backlog
• Communicates with IT manager about computer and scanline systems

• Data Processing

• Makes data entry corrections, following batches as needed.
• Assists with end of day balancing
• Sorts work to be sent back to client

Required Skills/Abilities:

• Verbal and written communication skills
• Organizational skills and attention to detail

• Customer service
• Multitasking and prioritizing
• Dependability
• Problem-solving
• Ability to work under pressure
• Adaptability
• Professional phone and email etiquette
• Proficient with Microsoft Office

Education and Experience:

• Proven work experience in data entry and management, or equivalent work experience
• Hands-on experience with office equipment (i.e. scanners and printers)

Physical Requirements:

• Time at a desk 50%, on their feet 50%, driving a vehicle 0%
• 10lbs lifting requirement.
• No travel expectations.

Job Type: Full-time

Pay: $35,568.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Experience:

• Microsoft Excel: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Data Entry: 1 year (Preferred)

Work Location: One location

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