Job description
About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
The Client Services team at Klick is the place where you can do the best work of your career. There’s just so much more support here than you’re used to. We have no big network issues, no posturing, no politics, and no BS. You’ve never worked with a team like this.
You will deliver fantastic work to your clients. Why? Your team. CS partners with the PMO to run our portfolios. Because our PMO partners are so strong, you can focus solely on meeting the needs of your clients, knowing that delivery and finances are in amazing hands. Account-level leads on creative, strategy, and technology are embedded in your team. They care about your clients as much as you do.
At all levels within Client Services, Account Directors and Group Account Directors have a tremendous amount of ownership and autonomy to do what’s right for our clients. We are highly empathetic, and highly competitive. We are always looking for the win/win, and we play as hard as we work.
Klick Health is seeking an Account Director to join our outstanding team of Client Service professionals. An Account Director works with their Group Account Director to act as a liaison between clients and internal teams. This includes working closely with clients to establish specific marketing needs and identifying business opportunities to meet these needs. Once specific needs are identified this role is responsible for helping to recognize and implement solutions that will contribute to achieving client goals. As a senior member of the team, your duties also include taking financial responsibility for your assigned projects and brand(s).
All credentials aside, we’re not just looking for someone who is great on paper (although that definitely helps), we need someone truly unique. We’ve been searching far and wide for a genuine artifact to add to our ever-growing collection of talent. One of the many great things about Klick is that we employ a ton of high-energy, brilliant people, who care about their work and their colleagues; everyone brings different qualities and areas of expertise to the table, which results in an abundance of knowledge and capabilities. In other words, we’re not asking you to be perfect on arrival; we’re asking you to be yourself, because we see the value in that.
Key Responsibilities:
Management and Execution
- With the team, manage project execution to ensure processes are being followed and that projects comply with regulatory requirements
- Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
- Review and manage project budgets under your direction to success
- Lead cross-functional teams in delivering launch programs
- Be an active contributor to a positive, innovative, collaborative, and cooperative work environment
- Be action and solution oriented at all times
- Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience
Strategic Alignment
- Understand client’s business, industry, competitors, key drivers, environment, etc.
- Relentlessly work to identify opportunities to bring value to our client’s businesses
- Articulate client’s brand objectives and ensure they are incorporated into recommendations
- Contribute to the development of the account plan for each client
- Contribute to the flawless execution of the US and Global launch
Experience and Skills
- University Degree, focus in Business or Science; MBA preferred
- An understanding of marketing communications and regulations of the pharmaceutical/healthcare industry in the US
- 6 years minimum business experience in the pharmaceutical industry focused on HCP (vs. Consumer)
- Experience in digital marketing and strategy development
- Launch experience preferred
- A passion for technology, emerging media and the Internet; specific interactive strategy experience required
- Strong presentation and communication skills
- Previous agency experience
Position Requirements
- Ability to work independently as well as on a team
- Travel time –up to 40% travel required with destinations mainly in the US and Canada
- Valid passport is required
Thanks for reading and we look forward to hearing from you!
The salary range for this role is $108 - $164k. Klick is a place for the courageous. If you feel your skills and expertise fall outside of this range, we still encourage you to apply as we are always looking for great talent.
#LI-AS1 #LI-Hybrid
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
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