911 Operator-Communications Officer (3411-07)
Full Time
Cincinnati, OH 45231
Posted
Job description
911 Operator-
Communications Officer- BU
(3411-07)
Multiple vacancies
Deadline to Apply:
Open Until Filled
Work Location:
Communications Center
2377 Civic Center
Cincinnati, OH 45231
Work Hours:
Full-time- 80 Hours bi-weekly/
All shifts
12 Hour shifts
Starting Salary:
$22.66 per hour
Highly Competitive Employee
Benefits Package
and Generous Paid Time Off
We serve the residents of Hamilton County in more ways than you may realize! We make a difference in your everyday life with road maintenance, economic development, emergency response, public safety, services for our children and our families within the community, and more!
Requirements (Education, Experience, Licensure, Certification):
- High School Diploma or GED and experience which includes a comprehensive knowledge of regulatory requirements, communications equipment and methods and demonstrable ability to exercise sound judgment under stressful circumstances; communicate effectively, demonstrate excellent hearing and diction and a demonstrable skill in typing;
- upon employment, must obtain RCIC, LEADS, NCIC, CPR, and APCO BASIC and EMD certifications.
Job Duties (Summary):
- Dispatches various police, fire and rescue agencies to emergency situations and other calls for assistance; coordinates on site activities of safety forces to ensure efficient and effective resolution of emergency situation; provides communications for support services such as Disaster Services, Hospital notification, wrecker, utilities and maintenance personnel; monitors alarm panels; identifies emergency unit status (e.g., available, en route, at scene, etc.) by computer; may be required to report for duty in the event of an emergency or disaster.
- Receives and screens telephone calls; collects information regarding crime or emergency in progress to relay to safety force personnel; analyzes nature of call and makes decision regarding appropriate response; provides pre-arrival medical instructions using predetermined telephone questions and protocols.
- Operates computer terminals in order to disseminate and document critical information to the appropriate Public Safety Agencies, and to maintain location and status of Public Safety Units in the field.
- Operates teletype and computer terminals to enter and retrieve information from police data computer systems; sends and receives information, verifies records of stolen property, wanted persons and other criminal data; maintains confidentiality of all data.
- Maintains RCIC, NCIC, LEADS, CPR, APCO BASIC and EMD certifications.
- Demonstrates regular and predictable attendance.
- May conduct training for new employees; conducts tests, evaluates employee performance, etc.
- Observes TV security monitors to guard entrances of facility; operates emergency communication vehicle as directed.
- Performs duties of co-workers
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