Job description

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About our team:
The Administration department is the owner of Support Services of the company, which provides competitive administrative services to the business departments and employees.

Workplace Experience

• Deliver a best-in-class employee and guest experience that is unique and brings the TikTok brand to life.
• Handle all guest and employee interactions with the highest level of professionalism and hospitality to ensure we are always exceeding expectations.
• Provide concierge services, conference room bookings, client office visits as well as client catering/event experience.

Workplace Management

• Ensure guests are properly signed into the Visitor Management System and working with the security team to assign temporary badges as needed; Complete a daily check of temporary access cards.
• Help identify gap in efficiency to promote future growth of the organization and improve our collaboration with key vendors and internal business partners.
• Manage and execute the local food & beverage program, local mail operations - shipping & receiving

Facilities Management

• Prioritize building maintenance, communicating any and all maintenance issues to our internal and external partners in a timely and efficient manner.
• Maintain a preventative maintenance log for all facility related matters.
• Support the planning and organizing space moves and neighborhood mapping.

Culture & Engagement

• Assist in office communications for social events and employee announcements in a manner that is consistent with TikTok values.
• Partner with the OCEB teams to support the logistics, planning and all facility related items for internal events that promote employee engagement, and create a sense of community.

Qualifications

• 2+ years of experience in facilities, hospitality or business operations.
• Facilities or Building Operations & Management background is a plus.
• Self starter; requires minimal supervision, is proactive, and can report to a remote manager.
• Proficient in maintaining cooperative working relationships inside and outside of the organization.
• Must possess exceptional organizational and project management skills.
• Must have a great can do attitude and willingness to complete the job.
• Champions Diversity, Equity + Inclusion efforts across everything we do.
• Ability to work onsite at our campus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to us at hrbp-hr-accommodation@tiktok.com.
Job Information
The hourly rate range for this position in the selected city is $22.33- $42.09.

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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:

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We cover 100% premium coverage for employee medical insurance, 80% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

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Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

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We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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