About Us:

BRENDEL. Trust us…you want to work here.

BRENDEL pays homage to Leon Brendel, a rebellious, “old-school” Napa Valley winemaker hardly anyone has heard of, but we plan to change that. Our mission is to reconnect with our Napa Valley roots while making delicious, handcrafted wines for daily consumption and enjoyment. We keep our winemaking simple and allow purity to take the spotlight. We also have fun showcasing a few grape varietals that are hard to pronounce, better yet, find anywhere close by. We are in search of savvy, wine-loving Wine Educators ready to create a fun and exciting atmosphere unlike anywhere else in Napa.

Learn more about BRENDEL on our website: www.brendelwines.com

Responsibilities:

• Leave pretension at the door while demonstrating thoughtful and impeccable service standards in group and private settings.
• Acquire, maintain, and share knowledge of BRENDEL wines.
• Must be highly engaged, goal-oriented, and a team player.
• Must be outgoing, personable, detail-oriented, and highly organized.
• Network and be willing to serve as a Brand Ambassador representing Brendel at all times.
• Perform wine service and tastings in accordance with BRENDEL service standards.
• Stay updated on daily reservations, service standards, and tasting room updates.
• Operate POS system to take orders from customers in an assigned section or behind the bar.
• Drive sales and Club acquisitions by implementing strategic sales skills.
• Maintain an organized and neat environment. Have excellent follow-up and communication skills.
• Other duties as assigned.

Requirements:

• Must be at least 21 years of age.
• Effective communication and active listening skills for conversing with guests.
• Knowledge of federal, state, and local laws dealing with the consumption of alcohol.
• Impeccable customer service skills and social perceptiveness.
• Ability to evaluate customer satisfaction and responsiveness.
• Oriented toward serving others and helping guests.
• Experience with POS system, Commerce 7, or similar.
• Accountability in processing guest payments.
• Capable of working in a fast-paced hospitality environment.
• CMS or WSET wine certification is a plus.
• Previous work experience in a tasting room is highly preferred
  

Physical Requirements:

• Must be able to frequently lift and carry weights of up to 40 pounds at varying frequencies.
• Ability to perform tasks requiring bending, stooping, standing, and twisting in the performance of various tasks.
• Ability to stand for long periods.