The Fine Dining Assistant Waiter is responsible for providing professional, friendly, courteous service to every guest. Position requires ability to interact with the public, speak English clearly and retain details, as well as physical exertion in the form of walking, standing, turning, bending, lifting, the use of four wheel carts, four-wheel ice containers and two-wheel trash containers and carrying a large tray. Responsible for delivery of requisitioned bar supplies (i.e., CO2 canisters, liquor, wine, beer, fruit, glasses, ice, etc.) All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

Position Requirements

Qualifications/Requirements:

Characteristics:

• Must have outgoing, friendly personality and a cheerful accommodating disposition.
• Must remain calm and professional in a fast paced environment.
• Be organized and utilize time well.
• Must be a Team Player.

Education/Experience:

• Must be 18 years of age or older upon employment.
• High school diploma or equivalency preferred.
• Previous customer service or fine dining experience preferred.
• Proficient in large tray service.
• Ability to operate the following equipment: Juicer, cutting boards, soda guns, ice machines, glass washing machines, non-alcoholic frozen drink machines, ice tea machines and other necessary equipment.

Language Skills and Reasoning Ability:

• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively and interact well with the guest and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted.
• Must be able to stand, walk and move through all areas of the dining room and bars for a lengthy period of time.
• Must be able to carry up to fifty (50) pounds.
• Must be able to assist with special needs of guests. (i.e. helping the elderly from their chair, assisting with coats, pulling out the chair for guests, etc.)
• Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with guests, management, employees, and members of the business community in all situations.