Job description

Grow with us! In one to two years, you could be earning $50k a year with Planet Fitness!

We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!

But it all starts at the front desk – where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

See for yourself!

What are you waiting for? APPLY TODAY!

Essential Duties and Responsibilities

- Provide an exceptional customer service experience.

-Responsibilities include:

· Check members into the system.

· Take prospective members on tours then assist them with the new account sign-up process

· Facilitate needed updates to member’s accounts.

· Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

· Detailed cleaning in all areas of the facility.

· Close shift for that business day.

· Create a bank deposit for next day.

Qualifications/Requirements

· Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

· People with positive mental attitudes excel here!

· Customer service background preferred.

· Punctuality and reliability is a must.

· Demonstrate diplomacy in all interactions while using appropriate behavior and language.

· High School diploma/GED equivalent required.

· Must be 18 years of age or older.

Physical Demands

· Continual standing and walking during shift.

· Continual talking in person or on the phone during shift.

· Must be able to occasionally lift up to 50 lbs.

· Ability to work 3rd shift (overnights).

· Must be able to occasionally lift up to 50 lbs.

· Will occasionally encounter toxic chemicals during shift.

Job Type: Full-time

Pay: From $13.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 12 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Holly Springs, NC 27540: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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