Weekend Guest Experience Coordinator

Full Time
Herndon, VA 20170
Posted
Job description
Weekend Guest Experience Coordinator
Part Time
Schedule: Saturday and Sunday, 10AM – 4PM Eastern
National Corporate Housing is looking for an exceptional Guest Experience Coordinator to “WOW!” our guests before, during, and after their stay. This individual will help to set up and break down corporate apartments, maintain vendor relationships, and handle all customer service issues. The selected person needs to have a professional image, strong communication and customer service skills.
National Corporate Housing is a multi-brand, global leader in the hospitality arena providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe.
What you are focused on:
  • Model branded exceptional customer service
  • Liaison for National coordinating vendor deliveries, Pickups, setups, Setups and installations.
  • Prepare personalized move in gifts. Track and order inventory to create move in gifts.
What’s unique about this role:
  • Collaborative team dynamic– we count on each other
  • No day is the same
  • Great opportunities for Professional Development
What’s needed to be successful in this role:
  • High School Diploma or GED, must be over 18 years of age
  • Must have drivers license, dependable vehicle and have a clean driving record
  • A personable self-starter with excellent communication skills
  • Have a “whatever it takes” attitude toward providing the ultimate guest experience
  • Day time travel around the city as needed
  • Knowledge of basic computer programs
Benefits :
  • Competitive Compensation
    • $17 - $21/hr. base salary
    • Performance based bonus potential of ~ $1,050
  • One of a kind culture with dedicated Diversity, Equity, and Inclusion Specialist and Inclusion Council
  • Inclusive Awards and Recognition Program for All
  • Paid time off
  • Wellness program

Fair Labor Standards Act (FLSA): Non-Exempt
Will not provide assistance with relocation costs
National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status

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