Job description
Primary function is to act as liaison between hospice and the volunteers regarding patient/family needs. Responsibilities include development and promotion of volunteer programs and maximizing resources.
Job Qualifications
Education: High School Graduate, Graduate of an accredited college/university is preferred
Experience: 2 years experience in recruitment & management of volunteers, preferred. Hospice/Healthcare volunteer administration preferred.
Skills:
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Ability to establish and maintain effective working relationships with the IDT and the lay and professional public
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Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications
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Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting
Transportation: Reliable transportation and valid and current driver’s license and auto insurance
Environmental and Working Conditions: Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather.
Physical and Mental Effort: Sitting is required. Requires ability to handle stressful situations in a calm and courteous manner at all times. Requires working under some stressful conditions to meet deadlines and agency needs.
Essential Functions:
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Recruits, selects, trains and coordinates hospice volunteers.
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Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
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Develops the volunteer program through collaboration with the IDT and administration personnel.
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Provides volunteers per the Hospice patient’s Plan of Care. Monitors the volunteers’ adherence to the patient’s plan of care.
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Promotes Agency philosophy to ensure quality of care.
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Establishes a public relations program to foster good working relations with the volunteers & the community.
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Carries out other duties as assigned by the IDT.
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Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs.
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Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs.
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Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer.
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Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies
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Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement
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Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual.
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Carries out all duties outlined in the Volunteer Coordinator Manual.
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Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager.
Equal Employment Opportunity:
Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.
Traditions Health Mandatory COVID-19 Vaccine Policy:
Pursuant to the CMS Omnibus COVID-19 Health Care Staff Vaccination Final Rule effective February 14, 2022 Traditions Health is required to have policies and procedures in place to ensure all facility staff, regardless of clinical responsibility or resident contact (Home health and hospice employees, Licensed practitioners, Students, trainees, and volunteers; and Individuals who provide care, treatment, or other services for the home health and hospice and/or its patients, under contract or by other arrangement), are either fully vaccinated against COVID-19 or have been granted a qualifying religious or medical exemption. All applicants to whom an offer of employment is made, shall be required, as a condition of employment, to either be fully vaccinated by their start date, or approved for a medical or religious exemption. The policies and procedures specified do not apply to staff who exclusively provide telehealth or telemedicine services, and staff who provide support services for the home health and hospice agencies that are performed exclusively outside of the settings where home health and hospice services are directly provided to patients and who do not have any direct contact with patients, families, and caregivers, and other staff. For questions related to this policy, please contact our talent acquisition team.
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