Job description

About us Attentus Technologies is a values driven managed services provider. We have been in business for over 20 years providing managed services in the Puget Sound and beyond. Learn more about our values here. https://www.attentus.tech/it-services-blog/295-do-core-values-matter-when-selecting-a-partner

Are you the kind of person that wants to "Be the Answer" for customers? Do you like solving problems and "Building Trusted Relationships"? Are you "Passionate about Technology" and want to "Deliver Exceptional results"? Most of all do you like to "Have Fun" while being a valued part of a high functioning team? In short do you want to matter?

If so, we want to talk.

Attentus Technologies is a fast-growing IT support company located in Renton, WA. Our clients range from Fortune 500 manufacturing companies to local nonprofits that serve the needs of our community.

This ideal candidate comes with unbelievable customer service and technical skills to make a significant difference within our client's businesses.

Being a fast-paced growing company, we offer a dynamic work environment with lots of room for growth and career advancement. Those who join our team must have a very strong personal drive to succeed, contribute, and enjoy being a part of a growing organization.

Our organization is seeking a dynamic and capable Chief Information Officer to join our team. The successful candidate will be responsible for the development, implementation and support of information systems and client services, including the implementation of company policies and procedures. A self-motivated individual with an expertise in both business management and IT, the CIO will review current technology, and make recommendations based on industry best practices.

RESPONSIBILITIES OF THE TECHNOLOGY CONSULTANT:

• Auditing new client onboarding process.
• Conduct client business process reviews.
• Proactive management of client IT business planning.
• Client technology steering, including strategy development and management, technology lifecycle management and IT capital budget planning.
• Participate in client IT project planning.
• Manage and maintain client business relationships with the highest-level Executive point of contact.
• Maintain thorough knowledge of client vertical markets.
• Maintain IT industry knowledge including emerging technology.
• Maintain technology vendor relationships with Attentus technology manufactures.
• Maintain and apply in-depth knowledge and understanding of Attentus services and methodology, client agreements, and internal business processes.
• Manage client escalations, request for information and request for proposals.
• Assist Attentus executive team with program evolution.
• Manage performance metrics and results relating to program delivery.

QUALIFICATIONS OF THE Virtual CIO:

Background:

• Minimum of five years' experience in IT consulting, preferably in managed IT Services.
• Bachelors or master’s degree in business, IT Management, Information Systems or Equivalent.
• Industry certifications a plus: MCITP, VCP, CCNA, CCA.
• Familiarity with ITIL framework.
• Experience working with C-Level executives in a business setting.
• Experience developing a budget.
• Experiencing managing a small team.

COMPETENCIES:

• Strong business acumen, including excellent communication (verbal and written), interpersonal, business management, time management and development skills.
• Skilled at resolving problems and conflicting situations.
• Willingness to learn, adjust and grow with our company.
• Patience and strong customer service skills. You will be working with a myriad of businesses, technologies, applications, and personalities.
• Exceptional organization skills.
• Familiarity with Microsoft applications, ConnectWise, LabTech (ConnectWise Automate), and other related MSP tools and services.
• Ability to switch-task in a fast-paced environment.
• Self-starter with a positive attitude.

OUR CORE VALUES:

• Build Trusted Relationships
• Deliver Exceptional Results
• Seek Constant Improvement
• Be the Answer
• Be Easy to Work With
• Have Fun

WHY SHOULD YOU JOIN ATTENTUS?

• This opportunity will expose you to a variety of projects and the latest technologies that will allow you to learn and evolve your IT skills, as well as your business acumen.
• We recognize and reward talent.
• We invest in our employees’ professional growth, making them more knowledgeable and valuable within the industry.
• Our employees are constantly encouraged and challenged to take their careers to the next level.
• We hire only the best people who help make our company awesome, and we pay them appropriately.
• Our employees are uniquely positioned to help drive growth, creating new opportunities for the entire team.
• We have excellent short-term and long-term benefits, including medical, vision, and dental.
• We offer a very generous paid me off (PTO) program and competitive SIMPLE IRA with employer match.
• We have a strong business plan with clear objectives, and a team that is fully aligned with our mission to help us get there.
• Our leaders have the vision, passion, and experience to continue driving our company forward, making Attentus an exciting place to work.
• You will be part of a winning team and enjoy a great work environment and culture!

Job Type: Full-time

Pay: $60.00 - $70.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Renton, WA 98057: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Chief Information Officer: 10 years (Preferred)
• IT management: 5 years (Preferred)
• Technology management: 7 years (Preferred)

Work Location: Hybrid remote in Renton, WA 98057

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