Job description

Please be advised, if you are viewing this position on Indeed, that Indeed provided the salary rate/range set forth herein. Vets Pet's market-specific rate/range will be provided during the interview process.

Oak Heart Veterinary Hospital at Person Street is looking for a dynamic Veterinary Practice Manager

Practice Manager

The primary function of the Practice Manager is to lead the hospital team in providing the highest quality veterinary care and exceptional client service.

Responsibilities

· Oversee the daily operations of the hospital and actively manage the team with frequent and direct communication on daily responsibilities and workflow.

· Function in the practice as a Veterinary Technician, Assistant, or Receptionist.

· Identify areas for improvement in the operational processes and work with the management to formulate and implement systemic solutions.

· Partner with management to interview, select, train, develop, coach, and mentor.

· Direct, lead, and mentor staff to realize their potential through individual goal setting and frequent communication to monitor progress and tweak goals as needed.

· Focus on staff development and involvement to address issues and improve themselves and the hospital.

· Routinely lead hospital team meetings and one-on-one meetings with staff members and doctors.

· Work with management to educate and delegate administrative responsibilities to team members.

· Responsible for overseeing administrative duties including expense management, cash, control/banking, loss prevention, office, and medical supply ordering, staff scheduling, and inventory management.

· Responsible for overseeing facility cleanliness and organization. #IND123

· Ensure compliance with all practice policies and procedures and with all local state and federal laws.

Desired Competencies

Communication: Constantly listens, relates, encourages, and motivates the team.
Leadership: Demonstrates how and why team members perform tasks and lead by example.
Customer Service: Always works to find a way to say yes. Serves as a client champion and leads the team to maintain exceptional services.
Conflict management: Actively addresses conflict and works to create opportunities from it.
Staff development: Encourage and motivate staff to take responsibility, grow & improve.
Organization: Able to prioritize and take a systematic approach to complete assignments.
Technology: Knowledgeable of Microsoft office and practice management software.
Physical: Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

Requirements and Qualifications
BS degree preferred Associate degree or the equivalent combination of education, training & experience.
Three years of related experience required (Health care, veterinary, service industry, etc.).
Previous managerial responsibilities in Veterinary Medicine are preferred.
RVT, CVT, LVT & experience preferred.

#IND123

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• What is your salary requirement?
• Please provide your email address.

Experience:

• Veterinary: 3 years (Required)

Work Location: One location

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