Job description

Want to be part of something big? Looking for a change?
Join VCA- Where your pet's health is our top priority and excellent service is our goal!

VCA Animal Hospitals is seeking an experienced and motivated individual to lead our doctors and staff as a Hospital Manager of VCA Woodstock Animal Hospital, located in Portland’s beautiful Woodstock neighborhood.

The Hospital Manager- under the guidance and support of the Regional Leadership team, with the support of and input from the Medical Director- performs a wide range of administrative activities related to the hospital. The Hospital Manager mentors the staff and oversees the business operations, quality of patient care, fosters a culture of client service excellence and ensures a profitable operation of the practice.

Skills and Qualifications- Applicants should be ready to demonstrate their hands on leadership style, creating an environment of trust, respect and enthusiasm. The ideal candidate will have:
Track record of and passion for demonstrating and expecting excellence in customer service
Demonstrated ability to adjust controls and systems to ensure sustained growth and development
Experience with budgeting, planning and driving financial results
Knowledge of sales and marketing techniques
Excellent verbal and written communication skills, especially to a diverse range of audiences and settings
The ability to make decisions, delegate responsibility and achieve results with hospital team members
Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude
Respect for and willingness to work with clients and their pets
Must be able to handle multiple tasks and deal with an environment of changing priorities
Proficiency in Microsoft Office
***Veterinary Experience Preferred!

Core competencies include-
Partnering with the hospital medical director to ensure delivery of high standards of care
Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations
Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital
Able to maintain strong client and local community relationships
Supervise the administration and case review in the event of client medical complaints
Positively represent the hospital and VCA in the professional community and to the general public

Compensation and Benefits:

VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The annual salary range for this position is $65k to $70k. This position may also be eligible for other variable pay programs.

Additional Benefits

• Up to 100% Pet Care Discount for your own pets
• 100% paid professional liability coverage
• 100% paid life insurance
• 100% paid short-term disability insurance
• Access to a network of 5,000 doctors, including more than 600 specialists

To Apply please visit us here: https://www.vcacareers.com/global/en/apply?jobSeqNo=VCA1GLOBALR107239EXTERNALENGLOBAL&step=1

More information about VCA and VCA Woodstock can be found at: https://vcahospitals.com/woodstock

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Portland, OR 97206: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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