Job description

Utility Analyst

JOB SUMMARY

This position is responsible for paying monthly utility bills, monitoring monthly utility charges, and managing the monthly revenue billing of multi-family apartment communities. Coordinating within the internal accounting team, additional responsibilities include:

· Review and monitor monthly utility bills for unusual charges

· Initiate EFT payment for common area accounts

· Prepare spreadsheet summaries of utility bills and submit to management for review and approval

· Process water payables in RealPage, EFT system

· Communicate effectively with utility providers, state utility commissions, and onsite staff when necessary

· Prepare and post resident billing for water usage chargebacks-properties are sub-metered

· Prepare and maintain spreadsheets used for resident water chargebacks/common areas

· Communicate effectively with Speedread to coordinate meter installation/troubleshooting when necessary

· Coordinate meter troubleshooting/maintenance with onsite staff when necessary

· Prepare and submit monthly Operations reporting to show meter health for each property

· Review monthly water recovery spreadsheet for income/expense anomalies and report accordingly

· Provide customer service to residents regarding water charges

· Coordinate with State Utility Commissions to ensure compliance with water billing

· Monitor and report monthly metrics to Utilities Manager for billing and payable efficiencies

REQUIREMENTS

· Minimum of 2-5 years experience in Accounts Payable and Customer Service; property management industry experience or knowledge of utility accounting/sub-metering preferred

· Associates Degree in Accounting or Business Administration; Bachelors degree preferred

· Proficiencies in Microsoft Excel, RealPage, and strong 10-key

· Strong customer service with ability to communicate effectively both internally and with tenants.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Greensboro, NC 27401: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• This company requires that all staff be vaccinated against COVID-19. Are you able/willing to comply with this policy?
• What is your salary range?

Work Location: In person

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