Job description
LCMC Health
We are a New Orleans-based, non-profit health system on a mission: to provide the best possible care for every person and parish in Louisiana and beyond, and to put a little more heart and soul into healthcare along the way. And that means we do things a little differently around here.
Treating people like family is the LCMC Health way, and it always has been. Founded by Louisiana's first freestanding children's hospital, we have grown into a healthcare system that is built to serve the unique needs of our communities and families.
Today, we offer six hospital locations: Children's Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, and West Jefferson Medical Center. We also offer a network of urgent care centers across the greater New Orleans area. With over 2,800 physicians specializing in everything from head to toe, our community can count on us to provide the right care, right where they need it.
About East Jefferson
East Jefferson General Hospital has an enduring legacy of expert community care and treating patients like people. We opened our doors in 1971 and in 2020 joined LCMC Health. Together we are creating a better healthcare experience for everyone on the East Bank and beyond. The 420-bed hospital has received many awards and recognitions including accreditation by the Joint Commission on Accreditation of Healthcare Organizations. East Jefferson is also Louisiana's first Nurse Magnet hospital and the only Louisiana hospital to have earned Magnet recognition 5 times for nursing excellence. We are proud to be part of the LCMC Health system and continue to build our heritage of leading community care with the best resources, support, and services possible.
JOB DESCRIPTION:
Why a Great Place to Work:
You’re more than your job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary.
Essential Functions:
The Unit Secretary performs all clerical functions and facilitates effective communication with inter/intradepartmental personnel to maintain an efficient, cost effective and organized nursing station. Demonstrates the knowledge and skills necessary to provide support services to patients with acute care needs. Performs clerical, receptionist duties and assists in daily operations of the unit under the guidance of the Lead Nurse.
Facilitates and maintains a safe environment for patients and others:
Performs the priority technical procedures required by the area/department/assignment safely, effectively, efficiently and legally.
Transcribes orders, initiates, assembles and maintains charts.
Performs receptionist and clerical duties.
Answers call lights, responds professionally to questions, and finds appropriate assistance for patients as needed.
Collaborates with interdisciplinary team members to identify actions to ensure orderly operation of the unit and improve patient care:
Demonstrates care and concern for customers by striving to meet their expectations.
Follows HIPAA guidelines.
Seeks supervision or assistance when unable to perform effectively or independently.
Uses interpersonal communication strategies with individuals that are intended to achieve desirable, acceptable outcomes/responses and perceptions of satisfaction by those involved.
Enters supply rooms on nursing units as needed to perform necessary job functions.
Refrains from manipulating or removing any intravenous fluids that are stored in the area.
Contributes to continuity of patient care:
Complies with established hospital, departmental and personnel policies.
Maintains documentation consistent with established guidelines.
Job Qualifications:
1. Excellent organization and communication skills (Required)
2. Ability to work well with others (Required)
3. Ability to prioritize and multi-task (Required)
4. Excellent time management skills (Preferred)
Job Specifications - Education and Experience
GED/High School Diploma: (Required)
Related Experience: One year or more of directly related experience (Preferred)
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
WORK SHIFT:
This job description is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
LCMC Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Application for Employment
It is the policy of all member hospitals and facilities of the LCMC Health System (Louisiana Children’s Medical Center, Children’s Hospital of New Orleans, Touro Infirmary, University Medical Center New Orleans, New Orleans East Hospital, and West Jefferson Medical Center as well as its centers of health care and physician services, East Jefferson General Hospital, Woldenberg Village, Crescent City Physician Inc., and New Orleans Physician Services) to provide equal employment opportunities for all employees and applicants without regard to race, color, religion, sex, age, national origin, citizenship, marital status, gender identity, sexual orientation, veteran status, physical or mental disability, or any other protected status in regard to any position for which the employee or applicant may qualify.
Instructions to Applicant
1. You must fully and accurately complete the Application for employment. Incomplete applications will not be considered. LCMC Health and its members may use the information given in the application to investigate the applicant's previous employment and background.
2. The Application for Employment will be considered inactive after 180 days. If you wish to be considered after that time, you must complete a new Application for Employment.
3. If you are hired, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
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