NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a M365/SharePoint Administrator to join our team in Bethesda, Maryland, USA.

NETE is seeking a highly motivated, flexible, organized, and detail oriented M365/SharePoint System Administrator to join our dynamic team at Bethesda, MD. If you want to learn, grow, and help then this is the job for you. What you do matters and has significant impact on the medical, health and scientific communities we serve. Your work here really matters and has real impact.

Responsibilities

• Provides SharePoint farm and infrastructure administration services.
• Daily monitoring of all SharePoint technical activities; primary support of the SharePoint service with a thorough knowledge of appropriate utilities/tool, user roles and application permissions; and support of Microsoft web services on Windows servers.
• Provides SharePoint support in a production 24x7 environment, with rotating on-call duties. This includes work on nights and weekends to provide operations support, security patching, and accommodate customer needs for off-hours maintenance completion.
• Checks on the proper execution of all tasks daily.
• Develops, changes, modifies, and implements SharePoint processes after approvals
• Assists customer application teams in solving intermittent recurring problems.
• Tracks and ensures the expeditious solution of all problems with all migration activities.
• Answers questions related to tasks, roles, site virtualization in a SharePoint environment.
• Troubleshoots and resolves issues that affect the ability of the SharePoint performing at full functionality.
• Maintains, tunes, and patches systems for optimum performance and security and with no or minimal downtime.
• Troubleshoots problems and take corrective action to fix problem.
• Monitors system performance and take corrective action to optimize usage of system resources.
• Provides support for farm, server, database, site, and file level backup and restores.
• Installs and configures the SharePoint application in Windows environment.
• Upgrades SharePoint as required.
• Provides solutions architecture advice for Enterprise SharePoint supports.
• Analyzes and defines the organization's information architecture.
• Understands and designs taxonomies for customer organizations.
• Designs and documents the appropriate SharePoint solution based on information architecture, taxonomy analysis and the customer's functional and non-functional requirements.
• Ensures changes are planned and implemented in a sound, low risk manner, without creating system outages.
• Implements security structures provided by the security infrastructure group to prevent unauthorized access and maintain system security.
• Experience with SharePoint upgrade process and technique to latest version of SharePoint as well as to SPO/O365.
• Experience with architecture and support of SharePoint Online and Office 365
• Experience with working with F5 load balancer device
• Experience with Bamboo Solutions including individual web parts and PMC components
• Experience with SharePoint service architecture and setting up, configuring, and supporting all SharePoint service applications such as Search, UPA, Metadata, Secure Store, BCS in a cross-farm configuration.
• Experience in install, configure, and support SQL Reporting Services
• Experience in install, configure, and support Office Web Apps/Office Online Server
• Experience in install, configure, and support Workflow Manager
• Experience with SharePoint OOTB workflow as well as third party workflow tool such as Nintex
• Experience in integration with ADFS Federation services and External IDPs
• Troubleshoots and corrects issues and concerns to affect the functionality of the web sites.
• Assigns windows authentication permissions to provide access and functionality of web sites with different levels of access allowed.
• Submit Domain Name Services requests to allow for the addition, modification and deletion of host names, and A records.
• Develops and maintains detailed and accurate documentation as requested by the Service Manager, team lead and/or CTR. Documentation may be required for operational procedures, troubleshooting aids, and technical analyses for products, features, and capabilities.
• Ensures all changes are logged through the use of listserv archive lists, and division, branch, and team change management procedures.

Basic Qualifications:

• At least three years of experience working in a Windows server environment
• Must have experience with Office 365 Services such as OneDrive, SharePoint Online, Stream, Power Apps and Power Automate (Flow) for 2-3 years
• In depth knowledge and experience in Windows Servers 2012, 2008 configurations and administration.
• At least three years of experience with the SharePoint application, with formal training; experience with SharePoint implementation.
• Applicants selected will be subject to a Public Trust background security investigation and may need to meet eligibility requirements for access to sensitive information. US Citizens or Permanent Residents only.

Preferred Skills:

• Microsoft SharePoint Certifications a plus.
• Microsoft Office desktop application integration with SharePoint
• Knowledge of Microsoft .NET Framework and ASP.NET is a plus.
• Excellent problem management and troubleshooting skills and ability to diagnose and resolve SharePoint and web service related problems
• Experience and expertise in VMware ESX virtual servers on Cisco/HP Blade hardware is desirable.
• Great customer service and interfacing with cross functional teams required.
• Excellent oral and written communication skills.
• Work can be performed remotely now but for collecting government badge candidate will have to travel and pick up badge from NIH locations.

Candidates for this position will be required to adhere to NTT DATA's and its clients' COVID-19 health and safety protocols. NTT DATA is committed to complying with the Safer Federal Workforce Task Force COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors to the extent it is enforced by the federal government or any of its clients. If this position becomes subject to a COVID-19 vaccination mandate based on applicable law or client requirement, candidates will be required to become fully vaccinated as defined by NTT DATA or be approved for an exemption in accordance with applicable law.

In compliance with the Colorado Equal Pay Transparency Rules, NTT DATA provides a reasonable range of compensation for roles that may be hired in Colorado. For a candidate in the state of Colorado only, the starting pay range for this role is $95k to $140k. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.