Supervising. Training. Developing Staff. Performance Expectations. Relationship Building. Scheduling. Timecards. Drawer Audits. Vault Duties. Reporting. Activity Reports. Statistical Reports. Meetings. Budgeting. Hiring. Terminating. These are the key duties of an Altra Teller Supervisor. Our La Crosse Losey office is seeking a Teller Supervisor to take on these duties!

As a Teller Supervisor, duties will include, but are not limited to:

• Supervise all Tellers, Teller Specialists and Senior Tellers in the La Crosse Losey Office.
• Communicate job expectations and evaluate staff alongside those expectations; perform monthly one-on-one check-ins with direct reports.
• Participate in the hiring process, train new staff while providing ongoing training and development of existing staff.
• Approve timecards and time off requests.
• Establish staff schedules for the teller line.
• Maintain Teller Cash Offage Report and Misapplied Transaction Reports.
• Assist in the development of annual budgets for the teller line.
• Actively participate in monthly Teller Operations meetings.
• Promote a collaborative work environment that continually strives to improve workflow, work relationships, efficiency, quality of work, member experience, and employee experiences.

Qualified candidates will have a High School diploma, GED or HSED and one (1) to three (3) years of financial institution experience and supervisory experience, preferably from a Credit Union. The Teller Supervisor role does require you to be a leader, to not only perform in a leadership role, but to also be able to recognize others as a leader and develop staff. Teller Supervisors will be required to be trained as a Teller, as they will take on Teller duties when the line or office is short staffed.

The Teller Supervisor position is a Full Time, Monday through Saturday, 40+ hours a week position within the La Crosse Losey office hours of operation. Flexibility to open, close and cover Teller shifts as needed is required.

Lobby Hours:

• Monday – Thursday: 9:00 a.m. to 5:30 p.m.
• Friday: 9:00 a.m. to 5:30 p.m.

Drive Up Hours:

• Monday – Thursday: 7:00 a.m. to 5:30 p.m.
• Friday: 7:00 a.m. to 5:30 p.m.
• Saturday: 8:00 a.m. to Noon

Pay and Benefits:

• Competitive starting rate of $20.42+ per hour, depending on experience
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options
• Up to a 6% Employer-matched 401(k) + additional 3% employer contribution
• Paid time off, volunteer time off, and your birthday off (paid)!
• Employee-only perks and discounts

Why join the Altra team?

• Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve!
• Professional growth and advancement opportunities – job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University!
• An Innovative and forward-thinking culture driven by our dedicated Business Innovation team.
• An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance and chaplaincy services, membership discounts, a Fitbit for all employees on Day 1, and an on-site fitness center at our Onalaska Operations Center!

Altra is proud to be a Great Place to Work® certified company four years in a row; 93% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!

We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it’s where YOU belong!

Experience

• Teller Supervisors will be required to be trained as a Teller, as they will take on Teller duties when the line or office is short staffed.
• Required to be a leader, to not only perform in a leadership role, but to also be able to recognize others as a leader and develop staff.
• One (1) to three (3) years of financial institution experience and supervisory experience, preferably from a Credit Union.

Education

• High School or GED or better