Job description

Tommy's Express Car Wash, Ephrata PA

https://tommys-express.com/locations/pa123

Reports To: Shift Leader and Site Leader

Job Description:

Responsible for daily wash operations, operating the wash and point of sale, guest service and new and existing member initiatives. Works together with the team and leadership to successfully maintain exceptional guest and member service. Strong focus on hospitality and guest relations to create an exceptional experience for our guests and members. Helps to drive top line revenue with a focus on sales initiatives to grow our membership base and wash count.

General Job Responsibilities

o Retain, Grow and Maximize Membership

o Provide quick and friendly service at the window.

o Maintain customer database and information.

o Ability to assist guests and members with the Tommy’s Express App.

o Able to multi task and operate the point of sale system effectively.

o Open availability, including nights and weekends

o Help maintain Site, Grounds and Car Wash.

o Open and clear communication with the team.

o Handle cash in a safe manor according to company policy.

o Work well as part of a team

o Smile, have fun and enjoy what you do!

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Ephrata, PA 17522: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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