Job Purpose: winning hearts of guests through consistent execution of role fundamentals

Reports to: Trainers, Team Leaders, Coaches, Directors, Executive Directors

Description: Team members play mission-critical roles in all areas of the restaurant. Their focus is the delivery of great tasting food, genuine hospitality, fast & accurate service inside a clean & safe environment.

1. Genuine Hospitality - Serving from the heart

Treating all customers with honor, dignity and respect; anticipating their needs, and resolving their problems. Using CORE4, HEARD Model and executing 2nd Mile Service. To measure the performance in this area, we use these key metrics:

• Attentive and courteous employees
• Problem resolution

2. Great Tasting Food - Provide safe, high-quality, craveable food

Meeting quality requirements and serving food that is safe to eat all day, every day, develops trust with Customers and shows them we care. To measure performance in these areas, we use these key metrics:

• Taste of food
• Temperature of food
• Portion size

3. Fast & Accurate Service - Deliver accurate orders in a quick manner

By executing this fundamental with excellence, we let Guests know we value their time and their business - and fast and accurate service is one reason why Customers keep coming back, specifically in the drive-thru. To measure performance in this area, we use these key metrics:

• Fast service
• Order accuracy

4. Clean & Safe Environment - Maintaining cleanliness & safety standards

Offering Guests a clean and safe environment is paramount to showing high levels of care. For many Customers, this priority is the most important value for dining with us. We measure performance in this area using these key metrics:

• Cleanliness
• Health Inspection Report
• SAFE Visits

Both part time and full time positions available. Full time positions require the availability of Monday-Saturday 5am-3pm OR 1pm-11pm.

Minimus Full time starting wage: $11.50/hour *actual wage based on position/experience

Part time starting wage based on experience.

All applicants will be contacted via the email provided. Please ensure you are checking your inbox and your spam folder.