Job description
The Department of Family and Protective Services (DFPS) Talent Acquisition Group (TAG) Manager performs highly complex (senior-level) managerial work administering the daily operations and activities of the Department of Family and Protective Services (DFPS) Talent Acquisition Group (TAG) Manager oversees the Department of Family and Protective Services (DFPS) Talent Acquisition Group (TAG) regional team. Work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; and monitoring budget expenditures. Supervises the work of others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
Manages day-to-day activities of unit staff within a business function, division, or department.
Manages day-to-day activities of staff in a TAG regional team (s).
Oversees the daily operations and activities of the Workforce Development (WFD) talent acquisition regional team
Oversees and, implements, and monitors unit compliance with TAG and Workforce Development (WFD) policies and procedures. Identifies program issues and trends and develops recommendations for program and process improvements. Oversee and facilitates the training of new staff.
Provides technical guidance, consultation and monitoring to ensure unit compliance with talent acquisition, recruiting and WFD regulations, policies and procedures.
Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
Manages TAG unit work planning and scheduling, and establishes unit priorities, goals, objectives, guidelines, and rules.
Confers with executive management to develop strategic plans and long- and short-term goals for the department.
Serves as a liaison for TAG for internal and external stakeholders and external organizations and other agencies.
Represents TAG at meetings, workgroups, conferences, committees, panels and other events as needed.
Develops and implements techniques for evaluating business function, division, or department activities.
Develops and implements analyses, audits, studies, and projects to evaluate the effectiveness of TAG unit and program functions, processes and policies.
Develops and evaluates budget requests, monitors budget expenditures, and makes adjustments as necessary.
Develops TAG unit budget requests, monitors expenditures and makes budget recommendations.
Provides data and technical guidance in in coordination with Workforce Development Division leadership to manage TAG program resources and priorities.
Plans, develops, implements, and evaluates policies and procedures; and monitors compliance with policies and procedures.
Provides guidance and consultation regarding implementation of TAG policies and process improvements, and development and implementation of unit goals, guidelines, policies and procedures.
Ensures TAG unit compliance with all applicable state and federal laws, regulations and guidelines.
Prepares management and productivity reports; and reviews and approves documents and reports developed by employees to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.
Develops and implements analyses, audits, studies, projects and workgroups designed to evaluate the effectiveness of TAG unit processes and functions.
Oversees the development of reports, correspondence, special projects, summaries, plans, presentations and other written materials to communicate TAG unit and program analyses, data and recommendations for changes or program improvements.
Identifies areas of needed change and makes recommendations to improve operations.
Oversees and implements unit workflow, productivity and performance measures to meet organizational needs and program requirements.
Develops and implements quality assurance procedures, standards, and methodologies to assess compliance with TAG and WFD program policies and procedures.
Develops evaluation techniques to identify and implement TAG unit management strategies, activities and process improvements.
Establishes reporting requirements for oversight of unit activities to ensure TAG and WFD program performance measures are met. Identifies and evaluates TAG unit trends and issues and recommends development and implementation of unit changes.
Monitors program functions to ensure TAG unit processes, policies, goals and objectives are compliant with federal, state and other required regulations, rules and standards, and support agency goals and objectives.
Provides technical expertise and guidance regarding questions related to the business function, division, or department.
Provides technical guidance regarding TAG policies, programs, procedures and best practices.
Manages TAG recruiting staff providing consultation to internal and external stakeholders and agencies regarding TAG hiring program services, policies, and procedures
May manage the preparation, development, review, and revision of legislation.
Reviews and analyzes legislation related to the hiring and background check activities.
Develops implementation plans for the agency’s hiring practices based on new legislation.
Supervises the work of others.
Hires, manages and provides guidance and professional development for TAG unit staff.
Provides direct reports with work assignments, supervisory direction and information on responsibilities and work performance standards.
Develops work performance plans and conducts performance evaluations at least annually.
Oversees the development and advancement of TAG program staff through training and effective use of employee development plans.
Provides leadership to employees using a performance management strategy and development process to provide an overall framework that encourages employee contribution and includes goal setting and performance development planning.
Provides technical expertise and guidance regarding questions related to the business function, division, or department.
Provides technical or guidance regarding hiring process to staff, management or contractor.
Communicates technical and guidance related hiring process to HR management or contractor to resolve issues.
Provides advice or guidance on policy and hiring process to ensure adherence to agency policies, federal or state requirements .
May plan and develop a budget for a business function, division, or department
May confer with executive management to develop strategic plans and long- and short-term goals for the department.
May oversee special investigations, program analyses, research studies, and internal audits.
Performs related work as assigned.
Experience in the management of a business function, division, or department relevant to the assignment. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another.
Manages day-to-day activities of unit staff within a business function, division, or department.
Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
Develops and implements techniques for evaluating business function, division, or department activities.
Develops and evaluates budget requests, monitors budget expenditures, and makes adjustments as necessary.
Plans, develops, implements, and evaluates policies and procedures; and monitors compliance with policies and procedures.
Prepares management and productivity reports; and reviews and approves documents and reports developed by employees to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.
Identifies areas of needed change and makes recommendations to improve operations.
May manage the preparation, development, review, and revision of legislation.
Supervises the work of others.
Provides technical expertise and guidance regarding questions related to the business function, division, or department.
May plan and develop a budget for a business function, division, or department
May confer with executive management to develop strategic plans and long- and short-term goals for the department.
May oversee special investigations, program analyses, research studies, and internal audits.
Performs related work as assigned.
Experience in the management of a business function, division, or department relevant to the assignment. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Performs routine managerial work administering the daily operations and activities of the Workforce Development (WFD) talent acquisition unit and TAG program staff. Manages TAG unit work planning and scheduling, and establishes unit priorities, goals, objectives, guidelines, and rules. Plans, implements, and monitors unit compliance with TAG and Workforce Development (WFD) policies and procedures. Identifies program issues and trends and develops recommendations for program and process improvements. Develops and implements analyses, audits, studies, and projects to evaluate the effectiveness of TAG unit and program functions, processes and policies. Provides technical guidance, consultation and monitoring to ensure unit compliance with talent acquisition, recruiting and WFD regulations, policies and procedures. Manages TAG recruiting staff providing consultation to internal and external stakeholders and agencies regarding TAG hiring program services, policies, and procedures. Provides technical guidance regarding TAG policies,programs, procedures and best practices. Provides guidance and consultation regarding implementation of TAG policies and process improvements, and development and implementation of unit goals, guidelines, policies and procedures. Ensures TAG unit compliance with all applicable state and federal laws, regulations and guidelines. (20%)
Develops and implements unit workflow, productivity and performance measures to meet organizational needs and program requirements. Develops and implements quality assurance procedures, standards, and methodologies to assess compliance with TAG and WFD program policies and procedures. Develops and implements analyses, audits, studies, projects and workgroups designed to evaluate the effectiveness of TAG unit processes and functions. Develops andprepares reports, correspondence, special projects, summaries, plans, presentations and other written materials to communicate TAG unit and program analyses, data and recommendations for changes or program improvements. Develops evaluation techniques to identify and implement TAG unit management strategies, activities and process improvements. Establishes reporting requirements for oversight of unit activities to ensure TAG and WFD program performance measures are met. Identifies and evaluates TAG unit trends and issues, and recommends development and implementation of unit changes. Monitors program functions to ensure TAG unit processes, policies, goals and objectives are compliant with federal, state and other required regulations, rules and standards, and support agency goals and objectives. (20%)
Provides guidance, technical assistance and policy interpretations regarding TAG recruiting and hiring policies and procedures to agency management, staff, external entities and stakeholders. Coordinates audits of TAG unit systems and processes, and manages cross-unit collaboration to produce unit data to requesting entities. Identifies knowledge and process gaps and recommends improvements and changes in TAG unit and program processes, functions and performance. Researches and recommends innovative techniques and solutions to achieve efficiencies and consistency within the unit and monitors program progress. Develops informative communications regarding TAG program activities, and provides information to the agency and internal and external stakeholders regarding TAG recruiting and hiring functions. (25%)
Hires, manages and provides guidance and professional development for TAG unit staff. Provides direct reports with work assignments, supervisory direction and information on responsibilities and work performance standards. Develops work performance plans and conducts performance evaluations at least annually. Oversees the development and advancement of TAG program staff through training and effective use of employee development plans. Provides leadership to employees using a performance management strategy and development process to provide an overall framework that encourages employee contribution, and includes goal setting and performance development planning. Provides direction to employees to meet the agency’s expectations for productivity, quality, and accomplishment of program and agency goals. (20%)
Develops TAG unit budget requests, monitors expenditures and makes budget recommendations. Provides data and technical guidance in in coordination with Workforce Development Division leadership to manage TAG program resources and priorities. Serves as a liaison for TAG for internal and external stakeholders and external organizations and other agencies. Represents TAG at meetings, workgroups, conferences, committees, panels and other events as needed. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs other duties as assigned. (15%)
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Performs routine managerial work administering the daily operations and activities of the Workforce Development (WFD) talent acquisition unit and TAG program staff. Manages TAG unit work planning and scheduling, and establishes unit priorities, goals, objectives, guidelines, and rules. Plans, implements, and monitors unit compliance with TAG and Workforce Development (WFD) policies and procedures. Identifies program issues and trends and develops recommendations for program and process improvements. Develops and implements analyses, audits, studies, and projects to evaluate the effectiveness of TAG unit and program functions, processes and policies. Provides technical guidance, consultation and monitoring to ensure unit compliance with talent acquisition, recruiting and WFD regulations, policies and procedures. Manages TAG recruiting staff providing consultation to internal and external stakeholders and agencies regarding TAG hiring program services, policies, and procedures. Provides technical guidance regarding TAG policies,programs, procedures and best practices. Provides guidance and consultation regarding implementation of TAG policies and process improvements, and development and implementation of unit goals, guidelines, policies and procedures. Ensures TAG unit compliance with all applicable state and federal laws, regulations and guidelines. (20%)
Develops and implements unit workflow, productivity and performance measures to meet organizational needs and program requirements. Develops and implements quality assurance procedures, standards, and methodologies to assess compliance with TAG and WFD program policies and procedures. Develops and implements analyses, audits, studies, projects and workgroups designed to evaluate the effectiveness of TAG unit processes and functions. Develops andprepares reports, correspondence, special projects, summaries, plans, presentations and other written materials to communicate TAG unit and program analyses, data and recommendations for changes or program improvements. Develops evaluation techniques to identify and implement TAG unit management strategies, activities and process improvements. Establishes reporting requirements for oversight of unit activities to ensure TAG and WFD program performance measures are met. Identifies and evaluates TAG unit trends and issues, and recommends development and implementation of unit changes. Monitors program functions to ensure TAG unit processes, policies, goals and objectives are compliant with federal, state and other required regulations, rules and standards, and support agency goals and objectives. (20%)
Provides guidance, technical assistance and policy interpretations regarding TAG recruiting and hiring policies and procedures to agency management, staff, external entities and stakeholders. Coordinates audits of TAG unit systems and processes, and manages cross-unit collaboration to produce unit data to requesting entities. Identifies knowledge and process gaps and recommends improvements and changes in TAG unit and program processes, functions and performance. Researches and recommends innovative techniques and solutions to achieve efficiencies and consistency within the unit and monitors program progress. Develops informative communications regarding TAG program activities, and provides information to the agency and internal and external stakeholders regarding TAG recruiting and hiring functions. (25%)
Hires, manages and provides guidance and professional development for TAG unit staff. Provides direct reports with work assignments, supervisory direction and information on responsibilities and work performance standards. Develops work performance plans and conducts performance evaluations at least annually. Oversees the development and advancement of TAG program staff through training and effective use of employee development plans. Provides leadership to employees using a performance management strategy and development process to provide an overall framework that encourages employee contribution, and includes goal setting and performance development planning. Provides direction to employees to meet the agency’s expectations for productivity, quality, and accomplishment of program and agency goals. (20%)
Develops TAG unit budget requests, monitors expenditures and makes budget recommendations. Provides data and technical guidance in in coordination with Workforce Development Division leadership to manage TAG program resources and priorities. Serves as a liaison for TAG for internal and external stakeholders and external organizations and other agencies. Represents TAG at meetings, workgroups, conferences, committees, panels and other events as needed. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs other duties as assigned. (15%)
Knowledge Skills Abilities:
Knowledge of DFPS programs and functions.
Knowledge of talent acquisition and human resources management principles and best practices.
Knowledge of the principles and practices of public administration and management.
Knowledge of applicable legal and confidentiality requirements.
Knowledge of related state and federal laws, regulations, policies, rules and requirements.
Knowledge of process improvement or quality assurance systems.
Knowledge of local, state, and federal laws and regulations relevant to state government agencies and public social services.
Knowledge of Texas legislative processes, initiatives and public accountability systems.
Knowledge of strategic planning, budget management, human resource management, project management.
Knowledge of the principles of leadership and how to effectively interact with various leadership styles.
Skill in written and verbal communications.
Skill in revising and editing written communications.
Skill in supervising staff.
Skills in program planning, implementation and evaluation.
Skill in gathering and analyzing information.
Skill in developing visual and written presentations.
Skill in identifying problems, evaluating alternatives, and implementing solutions.
Skill in working collaboratively and cooperatively with diverse groups.
Skill in managing multiple projects and competing priorities.
Skill in demonstrating leadership.
Skills in creating and articulating program design and systems change models, including the identification of state, national, and local best practices.
Skill in recruiting and applicant sourcing.
Skill in the use of computers, spreadsheets, databases, and Microsoft Office applications.
Skill in program management.
Ability to interpret guidelines, policies, procedures, and regulations.
Ability to interact and communicate professionally and effectively with stakeholders, legislators, agency leaders and managers.
Ability to gather, assemble, correlate, and analyze facts.
Ability to prepare clear and concise reports.
Ability to represent the agency effectively with key stakeholders.
Ability to work independently with minimal supervision.
Ability to organize and build high-performing teams.
Ability to make independent judgments.
Ability to demonstrate a high level of diplomacy, tact and discretion.
Ability to make decisions and solve problems effectively.
Ability to establish and maintain effective working relationships with all levels of agency staff, legislators and their staffs, and external agencies and organizations.
Ability to work effectively and efficiently with minimal supervision.
Ability to develop, implement, communicate and lead an organizational vision which integrates key state and program goals, priorities, values, and other factors.
Ability to implement and use new technology and work processes to enhance decision making.
Ability to clearly articulate facts and ideas.
Ability to negotiate with individuals and groups internally and externally.
Ability to establish program goals and objectives that support the strategic plan.
Ability to prepare concise reports.
Ability to effectively manage and motivate staff.
Knowledge of DFPS programs and functions.
Knowledge of talent acquisition and human resources management principles and best practices.
Knowledge of the principles and practices of public administration and management.
Knowledge of applicable legal and confidentiality requirements.
Knowledge of related state and federal laws, regulations, policies, rules and requirements.
Knowledge of process improvement or quality assurance systems.
Knowledge of local, state, and federal laws and regulations relevant to state government agencies and public social services.
Knowledge of Texas legislative processes, initiatives and public accountability systems.
Knowledge of strategic planning, budget management, human resource management, project management.
Knowledge of the principles of leadership and how to effectively interact with various leadership styles.
Skill in written and verbal communications.
Skill in revising and editing written communications.
Skill in supervising staff.
Skills in program planning, implementation and evaluation.
Skill in gathering and analyzing information.
Skill in developing visual and written presentations.
Skill in identifying problems, evaluating alternatives, and implementing solutions.
Skill in working collaboratively and cooperatively with diverse groups.
Skill in managing multiple projects and competing priorities.
Skill in demonstrating leadership.
Skills in creating and articulating program design and systems change models, including the identification of state, national, and local best practices.
Skill in recruiting and applicant sourcing.
Skill in the use of computers, spreadsheets, databases, and Microsoft Office applications.
Skill in program management.
Ability to interpret guidelines, policies, procedures, and regulations.
Ability to interact and communicate professionally and effectively with stakeholders, legislators, agency leaders and managers.
Ability to gather, assemble, correlate, and analyze facts.
Ability to prepare clear and concise reports.
Ability to represent the agency effectively with key stakeholders.
Ability to work independently with minimal supervision.
Ability to organize and build high-performing teams.
Ability to make independent judgments.
Ability to demonstrate a high level of diplomacy, tact and discretion.
Ability to make decisions and solve problems effectively.
Ability to establish and maintain effective working relationships with all levels of agency staff, legislators and their staffs, and external agencies and organizations.
Ability to work effectively and efficiently with minimal supervision.
Ability to develop, implement, communicate and lead an organizational vision which integrates key state and program goals, priorities, values, and other factors.
Ability to implement and use new technology and work processes to enhance decision making.
Ability to clearly articulate facts and ideas.
Ability to negotiate with individuals and groups internally and externally.
Ability to establish program goals and objectives that support the strategic plan.
Ability to prepare concise reports.
Ability to effectively manage and motivate staff.
Registration or Licensure Requirements:
May require registration, certification, or licensure in a specialty area
May require registration, certification, or licensure in a specialty area
Initial Selection Criteria:
Graduation from an accredited four-year college or university.
Four years full-time supervisory, managerial, or professional experience that includes analysis of administrative work problems and interpretation of complex written material; or coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material
Acceptable Substitutions:
One additional year of full-time supervisory, managerial, or professional experience that includes analysis of administrative work problems and interpretation of complex written material; or coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years
Graduation from an accredited four-year college or university.
Four years full-time supervisory, managerial, or professional experience that includes analysis of administrative work problems and interpretation of complex written material; or coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material
Acceptable Substitutions:
One additional year of full-time supervisory, managerial, or professional experience that includes analysis of administrative work problems and interpretation of complex written material; or coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years
Additional Information:
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
MOS Code:
Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at here.
Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at here.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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