The Systems Administrator is responsible for providing technical support located in Shelbyville, IN. This role will assist teammates to optimize the use of available technologies and systems. They will be responsible for installing, configuring, testing, and supporting various business applications as well as various business and infrastructure hardware (networking, computers, telephony, camera systems, wireless hand-held devices, etc.).

This is a fulltime position with the Business Technology team and working daily onsite in Shelbyville, IN is required.

Safety is the most important part of all jobs; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

• Bachelor’s degree in Business Information Systems, Computer Science or related discipline. Equivalent combination of experience and education will also be considered.
• Minimum 2 years related experience with Microsoft server / desktop operating systems, basic network troubleshooting, and PC hardware required.
• Ability to be able to occasionally work nights/weekends if project or support needs dictate.

• Communication - Effective oral and written communications skills, and able to work effectively with teammates and report initiatives and progress with facility management.
• Customer Service - Must have excellent customer service skills.
• Organization - Demonstrated ability to prioritize, document, and manage support requests efficiently.
• Work Ethic - Exemplary in work ethic and positivity.
• Team Work - Aptitude in developing trustworthy relationships within a team, across teams, and throughout the organization.

• Active Directory
• O365 mailbox setup
• VMWare
• User support/training
• laptops/computers/phones/peripherals
• conference rooms audio/visual
• security systems/cameras/badges
• Basic networking and WIFI troubleshooting
• Antivirus/malware protection