About KIPP TEAM & FAMILY:

KIPP TEAM & Family is our network office that includes support teams - such as Leadership Development, Recruitment, Advocacy, Facilities, Finance, HR and more - dedicated to empowering our schools and ensuring the success of KIPP students throughout New Jersey and Miami. Our schools are part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. The first KIPP New Jersey school opened in Newark in 2002 and since then our school network has expanded to educate 8,135 students in grades K-12. By 2025, KIPP New Jersey will have fifteen schools in Newark and five in Camden providing a world-class education to over 10,300 students.

In 2018, we grew our KIPP community in response to a need for high-quality school options for students in Greater Miami’s Urban Core communities. That led to the creation of KIPP Miami, which currently educates more than 1,000 students in four schools, with plans to reach 5,800 students by 2025. By offering highly effective educators with strong bonds to families, more time in school learning, services that support a variety of student needs, and a culture focused on achievement, our students in New Jersey and Miami are on the path to and through college, career, and choice-filled lives.

Here’s what you need to know:

KIPP TEAM and Family is seeking a Systems Engineer to design and support our back-end Active Directory/Azure AD/M365/Google Suite environment as we double in size to serve over 15,000 students in the next 5 years in Newark, NJ, Camden, NJ and Miami, FL. This is an exciting and fast-paced role that will maintain and continuously improve our back-end systems; playing a critical role in keeping these systems running seamlessly and implementing enhancements that allow us to scale.

You will be a member of our Technology team, reporting to the Director of Infrastructure. You will work in tandem with other Systems Engineers and Technology team members as well as partnering with key stakeholders across the organization and with external vendors.

Our home office is in Newark, NJ and we have offices and schools in Camden, NJ and Miami, FL. This role can be based out of any of these cities or it can be primarily remote. If you will work remotely or will be based in Florida, then the role will have up to 6 travel requirements per year.

Here’s what you’ll do:

• Domain management of Active Directory (on premise and Azure) and Google Workspace for Education environments.
• Design and oversee account provisioning and SSO systems including Identity Automation, Okta, and Google.
• Administer and optimize enterprise device management tools including Microsoft Intune, Jamf Pro, and Chrome Device Management.
• Configure, monitor, and troubleshoot the health, performance and reliability of all servers and services, including patching, capacity planning, availability, and application performance.
• Deploy, manage, upgrade and troubleshoot VMware vSphere clusters.
• Manage Zendesk environment including design and configuration of all automations.
• Monitor E-LAN network which spans our 16 sites across 3 cities - Newark, NJ, Camden, NJ, and Miami, FL.
• Maintain content filtering system to ensure full CIPA compliance across all our networks.
• Accurately log network and server outages and incidents, including participating in 24x7 On Call rotation (1 week every 1-2 months).
• Provide Tier 3 end user support.
• System administration and support of non-IT systems such as Accounting, HR, and Recruitment solutions.
• Assist in the integration of new technology and the reconfiguration of current systems to accommodate changing requirements.
• Lead problem-solving efforts that often involve outside vendors and other support personnel and departments.
• Define and document procedures, policies, and technical instructions for team and staff.
• Develop and implement project plans; manage some project implementations.
• Mentor and cross train team members on existing and new technologies.

Must have:

• Minimum 5-7 years overall IT experience, with 4+ years in systems engineering / administration – preferably with experience in an educational organization
• Strong understanding of Active Directory (on premise); preferably with experience in Azure AD and O365 as well
• Experience with:
  • Windows Server 2012+
  • VMware ESX 6.1 or higher
  • PowerShell or other scripting languages
• Strong understanding of TCP/IP networking concepts and technologies
• Collaborative work ethic with a strong drive to learn and share knowledge
• Highly self-motivated and directed, with excellent attention to detail
• A determined problem-solver who works best in a goal-oriented, timeline-driven environment
• Ability to approach challenges as a systems thinker to create and innovate scalable solutions on the go, sometimes with limited time and resources
• Excellent communicator, with the ability to translate business and technical needs and successfully interact at all levels of the organization

Nice to have:

• Undergraduate degree in Computer Science or related field
• Deployment and administration of Windows 10 computers; preferably in an Azure AD, Intune environment
• Experience with:
  • M365 Exchange administration
  • Microsoft licensing
  • Microsoft SQL Server management and administration
  • VOIP system administration; preferably Shoretel/Mitel
  • Cisco infrastructure (Networking, Meraki, Webex, Umbrella, Licensing, etc.)
  • Enterprise macOS administration; with Jamf Pro
  • Google Workspace domain administration

Compensation & Benefits

• In addition to a competitive salary, KIPP NJ offers a full comprehensive benefits plan, including health care, retirement, an optional subsidized wireless plan through Verizon, a school laptop and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.

  KIPP New Jersey | KIPP Miami is an equal opportunity employer

  All your information will be kept confidential according to EEO guidelines