Job description

Copart is looking for a Systems Engineer to support, troubleshoot, automate and maintain the IT Infrastructure of internal and external customer environments. This includes Windows server administration, Linux server administration, Enterprise storage management, virtualization, performance tuning, backup/restore and Automation of operational duties. The Systems Engineer will research and resolve technical problems under the supervision of the Systems Engineering Manager. This position will also help develop/improve Systems Engineering documentation. Seeking team players with excellent communication skills and can manage assignments independently. The ideal candidate will have a nurturing personality and the desire to help in the development and mentoring of others. In this role, you will support multiple Data Centers as well as the cloud infrastructure, specifically AWS.

• Develop and maintain comprehensive documentation as it relates to server and network topology, equipment, best practices, and configuration(s).
• Develop and Follow project plans, design, and implement solutions.
• Engineer applications to automate operational tasks to automate the Systems Infrastructure.
• Standard system administration duties including server install, System/Application installs and patch management, problem determination and resolution, log analysis, etc.
• Assist with providing Infrastructure services in all areas needed: storage networking, operating system management, network security, directory services, server virtualization, using system backup and restore, system and system monitoring, application installation and configuration.
• Assist and generates with weekly reports.
• Utilize superior customer service skills at all times.
• Stay current with system information, changes, and updates.
• Ready to participate in 24x7 on-call rotations.
• Maintain configuration management for multiple environments.
• Provide root cause analysis and corrective actions for issues.

Desired Skills:

• Ability to work under pressure, solve complex technical problems quickly (minutes or hours), automate processes and solutions using available tools and develop in-house tools where necessary.
• Demonstrated proficiency of Red Hat Linux and CentOS Linux distributions.
• Understanding of TCP/IP and other networking and data communication technologies such as HTTP/HTTPS, DNS, SMTP, SSH, TCP, NAT along with basic knowledge of distributed computing environments.
• Solid proficiency in one or more of the UNIX shells, Python, PERL, Javascript.
• Hands-on experience with VMware Esxi 6/7.
• Understanding Load Balancing as well as experience with one or more web servers such as Apache HTTPD or Nginx.
• Understanding of Object Storage platforms such as Amazon S3, Scality or Swiftstack.
• Configuration management tools such as Ansible, Saltstack, Puppet or Chef.
• Experience with log management tools like Elasticsearch, Splunk, Graylog or any others.
• Basic experience with Kubernetes or any container technologies.
• Understanding and ability to diagnose and troubleshoot enterprise class servers as well as Storage(SAN).
• Working knowledge of CI/CD and Git.
• Front-end development skills in addition to the above skills are highly desired.
• Strong documentation skills.

Required Experience:

• Bachelor's degree or equivalent in computer science or related field
• 3+ years experience working in a Linux environment.
• 3+ years experience with Systems or hardware administration
• 3+ years experience with any configuration management tool (Ansible, Puppet, Salt, Chef)
• 2+ years experience with one of the following scripting languages: Python, Javascript or Go.
• 2+ years experience with VMware administration
• Experience with the following protocols: SSH, NFS, HTTP(S), DNS, SMTP.

For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.

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