Job Description:

Under the general direction of the Manager of Systems and Network and in coordination with El Paso First’s Sr, Director of IS, leads the design, implementation and support of systems architecture, server maintenance, Local and Wide Area Networks (LAN & WAN), Intra/Internet connectivity and telecommunications. Participates in the development of policies and standards related to systems and the network. Leads the efforts in SQL Server maintenance and database administration. Designs and implements scaleable solutions for the El Paso First. Performs tuning and performance tasks associated with network support, systems maintenance, and application performance in a local and wide area environment. Troubleshoots server, software, or hardware problems for network-based systems, new installations, and project implementations. Oversees inventory control program and manages the software licensing and distribution to ensure licensing compliance.

Areas of Responsibility:
o Primary: Server and OS configuration, database administration, implementation, and support. Remote desktop configuration and management, patch deployment, virus protection, backup, and services, assets management and software licensing and auditing program.

o Secondary/Backup: Network and Telecommunications design, implementation and support to include routers, switches, VLAN segmentation, Firewall, telecommunication devices, wireless technology, communication protocols, IP scheme design.

Required Skills:

1. Strong written and oral communications skills necessary to establish and maintain effective working relationships with all levels of hospital personnel.
2. Knowledge of hardware and software requirements in a managed care environment and ability to translate administrative needs into appropriate support programs.
3. Good inter-personal skill and abilities.
4. A good working knowledge of organizational structure and information flow.
5. Extensive computer experience, both on hardware and software.
6. Ability to work independently and as a team member while using discretion in decision making.
7. Sound judgment in problem solving.
8. Capable of handling change and stressful situations.
9. Comfortable with conflict resolution and negotiation.
10. Knowledge of electronics and computer equipment maintenance.

Required Experience:

Work Experience
Three years of experience with network, hardware, software and electronic equipment installation, support and maintenance operations. Two years of experience managing Microsoft Windows networks and Active Directory required. One year of experience with routers, switches, and firewalls is required. Must demonstrate a high degree of proficiency with SQL server maintenance and administration. Proficiency in the use of network monitoring tools required. Must have experience in clustering and load balancing technologies and have working knowledge of back up device set up, use, and maintenance.

License/Registration/Certification
MCP, CCNA, or equivalent certificate preferred.

Education and Training
Associate degree in microcomputer technology or related field required.