Kitestring is a 20+-million-dollar company with 150+ associates and growing. We are a 25 year old start up in Northwest Arkansas. We provide technical expertise to various clients delivering innovations that improve how customers shop and the enterprise operates. At Kitestring Technical Services, our mission is to share our collective knowledge to positively impact our employees, clients, and communities.

Our vision is to be the most trusted partner in technology consulting. We believe people enable technology and vice-versa which is why we are in the business of both. We persistently challenge the barriers to diversity, inclusion, and empathetic cooperation.

Our Core Values are Transparency, People Driven, Empowered, Quality focused and socially responsible. Our values direct our company in how we do business and enhance the lives of our employees. Do our values speak to you?

Job Description

We are seeking a Systems Engineer to provide effective technical assistance on our general infrastructure. You will answer queries on technical issues from our staff and , maintain and deploy various systems as necessary. You will learn about our IT environment and grow your skill level.

Grow into an excellent systems support role with your technical knowledge. Communicate effectively to understand the problem and explain its solution. This position will only interact with employees who share your company philosophy and culture (no outside customer contact).

Learn what we do, how we do it, our systems, people and needs.

Responsibilities:

• Design and implement enterprise-level systems, including Windows Server, Microsoft 365, VMware/Windows hypervisors, firewalls, switches, Azure networks, and PowerShell scripts.
• Configure and maintain virtual infrastructure and cloud services, including Azure virtual networks, storage accounts, and Azure AD.
• Create and maintain documentation related to system configurations, installation procedures, and troubleshooting guides.
• Implement and manage security protocols, including firewalls, antivirus, and intrusion detection and prevention systems.
• Develop and maintain scripts and automation tools using PowerShell scripting to automate routine tasks and improve system performance and reliability.
• Monitor system performance and troubleshoot issues related to hardware, software, or network problems.
• Maintain and upgrade existing systems to ensure compliance with the latest security and regulatory requirements.
• Collaborate with other IT teams to design and implement system changes and upgrades.
• Provide technical support and guidance to end-users and other IT staff as needed.

Requirements:

• High school diploma is required.
• 5+ years of experience as a Systems Engineer or a similar role.
• Expertise in Windows Server, Microsoft 365, VMware/Windows hypervisors, firewalls, switching, azure networking, backups, and PowerShell scripting.
• Experience with Azure services such as Virtual Machines, Virtual Networks, Azure AD, and Azure Resource Manager.
• Familiarity with TCP/IP networking protocols and technologies such as DHCP, DNS, VLANs, and routing protocols.
• Experience with PBX and UCaaS systems, implementation, and configuration.
• Demonstrate advanced skillset in wireless design, implementation, and troubleshooting.
• Strong analytical and problem-solving skills.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Ability to work independently, manage multiple tasks simultaneously, and prioritize tasks effectively.
• Relevant industry certifications such as MCSE and/or CCNA.

Client's Benefits:

• Medical and Insurance
  Includes medical, dental, vision, prescription drug coverage, and flexible spending accounts worth a minimum of $12,000 per year
• Vacation and Leave
  Four weeks of personal time off plus nine paid holidays
• Retirement – 401(k)
  Includes company contributions of 3% of your salary and profit sharing to your 401K even if you do not contribute
• Culture and Personal Benefits
  Includes selective tuition reimbursement, training opportunities, flex schedules for many positions, and the ability to grow and expand your career
• Charitable Contribution
  Includes company matching to your favorite charities + 1 volunteer day for the charity of your choice

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