Job description
PRIMARY PURPOSE:
As a Lead Surveillance Operator, you will be responsible for conducting surveillance filming, reviewing videos, and completing documentation to detect suspicious activities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Operate CCTV/digital recording programs to conduct surveillance and routine surveillance filming, review videos, and complete documentation to detect suspicious activity throughout casino and gaming areas; review video and documents specific slot and table game jackpots, guest complaints, and variances in departments.
- Monitor Table Games, Casino Cage, Soft Count, Hard Count, and Change Booth areas and personnel as well as employee's adjunct to casino floor; oversee daily operations of shift in the absence of a Surveillance Supervisor
- Maintain strict confidentiality for the company when conducting observations and investigations, use computer and associated hardware to complete documentation, write and prepare daily reports and logs.
MINIMUM REQUIREMENTS:
- High school diploma or equivalent
- One (1) year of related experience
- Work varied shifts, to include weekends and holidays.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
- Gaming License
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledgeable of operating a digital video recording system
- Working knowledge of at least one (1) card counting system
- Working knowledge of at least six (6) table games
- Knowledgeable of gaming regulations
- Able to effectively communicate in English, in both written and verbal forms
- Ability to communicate effectively, concisely and logically in a timely manner and at an appropriate level, while maintaining confidentiality
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