Support Specialist

Full Time
New Brunswick, NJ 08854
Posted Today
Job description

Position Details

Position Information

Recruitment/Posting Title
Systems Support Specialist

Job Category
Staff & Executive - Information Technology

Department
IPO-Planning Dev & Design

Overview
The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations.

The Office of Space Management within IP&O’s Department of Planning, Development, and Design is responsible for documentation and management of all data associated with over 30 million gross square feet of owned and leased space on and off Rutgers University campuses, and the Office ensures that university space allocations are documented to accurately reflect uses associated with the University’s academic, research, and clinical missions.

Posting Summary
Rutgers, The State University of New Jersey, is seeking a Systems Support Specialist for the Division of Institutional Planning & Operations (IP&O). Under the direction of the Executive Director of Space Management and the Manager Supervisor (proposed) within Space Management, this position is responsible for technical and specialized tasks associated with field verification of space, computer-aided drafting, and management of Rutgers space data.

Among the key duties of this position are the following:
  • Responsible for a variety of tasks including collecting, editing, analyzing, and auditing all necessary field measurements and relevant space data in order to create or update AutoCAD floor plans for owned and leased University space. This data and the associated AutoCAD drawings are then loaded into Archibus, the University’s space management system.
  • Conduct physical site surveys on campus and at offsite locations. Interface with department administrators, unit space representatives, and occupants to gather necessary space management data (ownership, room use, etc.). Review data for accuracy, completeness of documentation, and reliability, and evaluate incoming data against existing data to resolve inconsistencies. Prepare sketches and notes, take photos, and perform electronic data collection
  • Analyze and assign data codes based on established University standards for university management and systems, including but not limited to Responsibility Center Management (RCM) and Facilities and Administration (F&A) reporting. Prepare (or update existing) AutoCAD floor plans based on gathered fieldwork, and load all pertinent data into Archibus.
  • Perform regular audits on existing drawings for necessary updates. Perform trouble-shooting with department when AutoCAD and data integration does not work properly.
  • Field-verify the accuracy of final as-built drawings for capital and non-capital projects completed by IP&O departments. When required, convert Revit drawings to AutoCAD, eliminate unnecessary layers, and load into Archibus.
  • Perform other duties as required by departmental and divisional needs, as assigned by supervisor and Executive Director.

Position Status
Full Time

Hours Per Week

Daily Work Shift

Work Arrangement

FLSA
Exempt

Grade
05

Position Salary

Annual Minimum Salary
58867.000

Annual Mid Range Salary
73298.000

Annual Maximum Salary
87729.000

Standard Hours
37.50

Union Description
URA-AFT Administrative

Payroll Designation
PeopleSoft

Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.


Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
ABP

Qualifications

Minimum Education and Experience
  • Bachelor’s degree or an equivalent combination of education and/or experience.
  • A minimum of two years relevant experience, preferably working with AutoCAD and Revit.

Certifications/Licenses
  • Valid drivers license

Required Knowledge, Skills, and Abilities
  • Experience with CAD support and incident resolution, as well as site measurement and documentation.
  • Must be computer literate and have good written and oral communication skills.
  • Experience with CAD support and incident resolution, as well as site measurement are required.
  • Ability to interpret a variety of instructions furnished in written, oral, or diagram form.
  • Candidate must be able to work independently, as well as part of a team.

Preferred Qualifications
  • Three years minimum of AutoCAD experience and two years of Revit experience required.
  • Proficiency with Archibus space management software is preferred.

Equipment Utilized
  • Proficiency in standard office equipment and Microsoft Office platform required.
  • Proficiency in Computer Aided Design (CAD) software and hardware required.
  • Proficiency using devices and equipment for field measurement required.

Physical Demands and Work Environment
  • Duties of this position will be undertaken in a standard office environment as well as in the field.
  • The position may require up to a full day of field data collection, as well as travel to various campuses and off-site locations.
  • This position requires prolonged standing and walking.

Special Conditions
  • Clean Driving Record

Posting Details

Posting Number
23ST1263

Posting Open Date
05/16/2023

Special Instructions to Applicants

Regional Campus
Rutgers University-New Brunswick

Home Location Campus
Off Campus

City
Piscataway

State
NJ

Location Details
33 Knightsbridge Rd.

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

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