Our Story: Papa Murphys is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is take n bake adds to the quality of our pies and to the convenience for our guests. At Papa Murphys, we dont think its cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Store Operations Specialist role has many other rewarding benefits as well.

Position Overview: In this engaging support role, the Specialist, Store Operations champions Papa Murphys commitment to quality, service, integrity, and teamwork by:

• Using business analytics and strategic thinking to partner with franchise owners to drive their business, conducting Brand Standard Assessment visits for stores within appropriate timeframes.
• Supporting New Owners (transfers) during the 1st week of store openings with store operations and PMI systems, ensuring brand standards are being implemented.
• Supporting new Franchise Owners with organizing and training crew members and store managers in-store during new store openings or as needed.
• Training Franchise Owners on topics to include, but not limited to, Papa Murphys operating systems, point-of-sale system, procedures, and brand standards.
• Partnering with field teams to improve the operations and performance of existing stores.
• Analyzing insights from data in SMG, Steritech, Menulink, and ProfitKeeper to identify areas of opportunity for existing stores.
• Tracking and monitoring new store openings dates.
• Planning and managing any necessary store visits, keeping travel costs within budget.

What we bring to the table:

• Salary range: $56,138-$78,594. Actual offer may vary from posted hiring range based on location, work experience, and/or education.
• Competitive insurance benefits including medical, dental, vision, HSA, and FSA (dependent care/medical)
• Company paid life, accidental death & dismemberment, and long-term disability insurance
• Optional supplemental life, accidental death & dismemberment, and short-term disability insurance
• 401(k) retirement account with employer match and immediate vesting
• Paid time off accrual account (starts at 15 days per year, with an additional day added annually up to 25 days)
• 10 paid holidays per year, plus an additional 2 floating holidays
• 8 Hours of Papa Cares Volunteer Hours per year
• Paid Parental Bonding Leave
• Tuition Assistance
• Employee Assistance Program
• 50% pizza discount at Papa Murphys Company Stores

What you bring to the table:

• Positive and outgoing personality with strengths in empathy and problem solving
• Excellent verbal and written communication skills with the ability to effectively communicate with all levels of employees and Franchise Owners
• Highly self-motivated with the ability to work autonomously
• Effectively prioritize and execute tasks in a high-pressure environment
• Ability to motivate and influence others in order to achieve desired results
• Ability to analyze insights from data to positively impact a store environment
• Ability to travel up to 75% with overnight stays required.
• Ideal candidate will reside in west region, ideally the greater Seattle area

Foundations of your career:

• 5+ years of experience in Food serve / store management multi-unit management is a plus
• ServSafe certified
• Strong computer skills, including prior experience using Microsoft Office Word, Excel, Outlook, PowerPoint
• Experience working in Tableau, preferred but not required

Please Note:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Papa Murphys International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.