Job description
Requisition Number: 69630
City: Paia
Department: Retail
STORE MANAGER - FULL-TIME -HONOLUA SURF CO - PAIA
The Challenge:
As the Store Manager you are responsible for cultivating an environment that focuses on the customer experience, promoting Boardriders purpose of awakening the spirit of freedom and adventure and building a team that provides best-in-class customer service. The Store Manager is the leader and ultimately responsible for delivering financial results by meeting sales goals.
You will exercise independent judgment and discretion in developing, articulating, and implementing sales strategies and plans to drive the business. You will own the store experience from a merchandise presentation, process management, and customer and employee experience perspective.
We are seeking a confident individual who is enthusiastic about building loyalty for our brands and their store. If you have passion for Boardriders and connectivity to creative self-expression, Boardriders is the place for you.
Your key responsibilities will include:
- Interviewing, hiring, training, retention/succession planning, disciplining, and terminating employees in a timely matter
- Supervises up to 25 hourly associates including Assistant Managers, Supervisors and Sales Associates
- Leads regular Manager Meetings and All Store Meetings to ensure communication is streamlined
- Implements company training programs; monitoring staff training in product knowledge, customer service and selling skills
- Establish relationships between your customers as well as those working with and above you (Assistant Store Manager, VP of Stores, District Manager, HR, IT etc.)
- Achieving store sales goals and creating strategic sales plans with the District Manager
- Meets Weekly & Monthly payroll goals
- Continuously seek and provide feedback to elevate the customer experience
The Reward:
Boardriders is not just a company, it is a community. Centered around positivity and set on pushing the world forward. By joining this global company, you will join like-minded people who work together for something we truly believe in – and have a bit of fun while doing so.
You are an invaluable part of a team where individuality and authenticity are encouraged.
In this management position you will have the ability to lead new team members and provide guidance to Assistant Store Managers, Store Supervisors and Sales Associates to prep them for the next steps in their careers
Our benefits include:
- Medical, Dental, and Vision insurance offered with various plan options to meet your personal needs
- 401K match
- Generous discount on Boardriders products
- 3 paid volunteer days a year
- Opportunity to earn a sales bonus
- Customized training and development programs for every level of the retail organization
- A large network of multi-branded retail stores nationwide, allowing you the opportunity to progress and relocate throughout your career
- Unique staff events including industry competitions, brand and product nights, event invitations and more!
Who are we looking for?
- High school diploma or general education degree (GED) preferred
- 4+ years of experience in the retail and/or customer service field
- Previous management experience
- Previous inventory experience
- Strong communication, influencing and time management skills
- Enjoy being part of a team environment.
- Availability and flexibility to work nights, weekends, store openings and closings, and holidays to meet the needs of the business
- The ability to safely lift 30 lbs. and can maneuver throughout the sales floor and stockroom
COMPANY OVERVIEW:
We awaken the spirit of freedom and adventure by connecting boardriders around the world. We are the world’s leading action sports and lifestyle company with a global portfolio of brands. We’re a team of 7,500 like-minded souls protecting what we love. The smell of the ocean. The sounds of the city you know so well. The perfect slope. The perfect wave. The perfect game. Ultimate freedom.
We lead with integrity and passion, we build an inclusive community, we protect our playgrounds and we play to win.
We are Quiksilver, Billabong, Roxy, RVCA, DC Shoes, Element, VonZipper, Honolua. We are BOARDRIDERS.
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