This position is accountable for the following areas: Customer service at your location. Supervisory decisions that are consistent with Town Pump standards, policies, and procedure. Assisting in planning, leadership, organizing, and follow-ups in the following areas: Controllable expenses, sales increases, inside gross margin, shortage controls, promotions programs, monitor competitors. Setting the proper example for co-workers in terms of professionalism, attitude, and teamwork in the areas of customer service and Convenience Store Operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Customer service includes communicating with customers, resolving complaints and inquiries.
• Daily bookwork using computer to record employee information, inventory and sale information.
• Make bank deposit.
• Fill in for absent employees.
• Order supplies and merchandise.
• Answer telephone and screen calls.
• Light maintenance and cleaning of stores and restrooms.
• Stock cooler and shelves.
• Effectively prioritizing, organizing, delegating, and following up on store tasks to be accomplished.
• Security of all store assets. Control of cash, fuel, and inventories. Control of store merchandise and labor hours.
• New employee hiring, training, and orientation.
• Merchandising, to include receiving, pricing, stocking, displaying, and rotating of bar inventories.
• Store maintenance and basic repairs.
• Inventorying of merchandise.
• Keying of daily sales.
• Invoicing merchandise.
• Disciplining and/or terminating problem employees.
• Enforcing all company policies and procedures.
• Supervisory decisions that are consistent with Town Pump Inc.’s standards, policies and procedures.

NON-ESSENTIAL DUTIES:

1. Any other duties assigned by supervisor.

Disclaimer: The list of requirements, duties and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change, (for example, in the event of emergencies, or changes in personnel, workload, or technical development).