Sr. Partner Success Manager, Delivery Experience (DEX)
Full Time
Bellevue, WA
Posted
Job description
- BA/BS degree or equivalent experience
- 5+ years of Biz Dev, Sales, or Strategic Account Management
Our Team: For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way. The Role: Sr. Partner Success Manager, to be part of a startup product team innovating end-to-end shopping experiences. Our team consists of entrepreneurs, people excited to work in a “green field” who wear many hats and work in a highly collaborative environment that is more startup than big company. Specifically this role will be responsible for building relationships with key decision-makers within the senior management and executive teams of partner accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. In this role you will be responsible for launching strategic partners on Amazon and be the primary point of contact for those companies throughout the entire partnership lifecycle. Post sale, this includes managing project deliverables, milestones, and collecting feedback to help evolve our service with the support of our team. Tactically, this will include scheduling reoccurring calls with key account stakeholders as frequently as needed, becoming a trusted advocate for the partner. Key job responsibilities ***The role is a founding member of a Flagship Confidential Goal for a strategic new startup for Amazon.*** About the team For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.
- Experience in eCommerce, retail industry, retail technology, SaaS, or software industries
- 6+ years of business-to-business selling experience
- Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
- Sound business judgment, proven ability to influence others
- Strong analytical skills including Microsoft Excel
- Experience using Salesforce.com or other CRM tool
- Excellent communication and presentation skills
- Ability to thrive in an ambiguous environment
- Ability to prioritize and manage multiple responsibilities
- Creative, has initiative, and can constructively advocate on behalf of the customer
- Ability to work on a diverse team or with a diverse range of coworkers
- Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach
- Always does what is right for the customer—relentlessly customer-focused
The pay range for this position in Colorado is $147,900 - $200,100/year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site. The pay range for this position in Jersey City is $147,900 - $200,100 [yr]; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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