Job description
Top Body Med Spa a non-invasive spa that focuses on body treatments facials injectables and cosemtic services.We are a new and growing company looking for a great addition to our team to provide the best services in metro detroit.
To perform all aspects of the position with precision and excellence, from call management, check-in and check-out and beyond.
The objective is to deliver a lasting guest impression leading to a great guest experience and high retention rate. Must oversee the reception area and maintain the spa to assure beautiful presentation and profitability.
Position Activities and Responsibilities:
- Displays masterful knowledge of service and product menu
- Able to maneuver through the software program
- Accurately enters point of sale data
- Efficient at making reservations, check-in and check-out
- Promotes spa services and gift cards/certificates, advises on gift selection, maintains accurate gift card sales data
- Provides gracious spa tours to visitors that lead to sales
- Maintains a beautiful physical environment within the reception area
- Great phone management skills
- Greets and checks guests in and out
- Maintains a polished professional image
- Assists other support team members when asked
- Participates in all aspects of marketing/special events planning and execution
- Professional guest communication
- Able to handle unsatisfied guest
- Treat all team members professionally
Desired Qualifications:
- High school diploma or college
- Computer skills and aptitude for mastering spa software
- Professional image with gracious, warm, and genuine personality
- Good organizational skills and follow-through
- Able to multi-task and improvise on the spur of the moment
- Responsible and punctual
EXPERIENCED RECEPTIONIST WEEKENDS ONLY- SATURDAY & SUNDAY 9-3 PM!
Job Types: Part-time, Contract
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- Day shift
Weekly day range:
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Troy, MI 48098: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Knowledgable on aesthetic services
Experience:
- Customer service: 1 year (Required)
Work Location: One location
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