Job description

About us

We are professional and agile.

Our work environment includes:

• Modern office setting
• Food provided

Sous Chef

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $26.00-$27.00.

Work Hours

The work hours for this position are Monday-Friday 7:00 am - 3:00 pm.

Key Purpose

Sous Chef is responsible for assisting in the overall success of the food program. This entails adhering to client’s culture and guidelines, OSHA, the Health Department’s regulations, and Guckenheimer food quality standards.

This position oversees the daily operational tasks, net menu’s recipe execution, production sheets and pars, food purchasing, sanitation, and safety. In addition, the Sous Chef motivates, trains, develops, and directs all employees to accomplish the objectives of the operation.

The general responsibilities of the position include those listed below, but Guckenheimer may identify additional responsibilities of the position. These responsibilities may differ from account to account, depending on the business needs and client requirements.

Success Criteria

• Ensure:Kitchen organization and cleanliness provide a safe environment for all employees and guests

Workplace Safety guidelines, policies, and SOPs are followed daily
Food Safety guidelines, policies, and SOPs are followed daily
HACCP guidelines, policies, and SOPs are followed daily
All internal audit guidelines, policies, and SOPs are followed daily
Guidelines, policies, and SOPs are followed daily

Key Accountabilities

• Always provide the highest quality of service in accordance with ISS/Guckenheimer and client standards
• Utilize food preparation procedures in accordance with current applicable federal, state and local guidelines and regulations to ensure high quality food service is provided
• Assist Executive Chef with administrative duties including, attendance, human resources and all other timelines as directed
• Monitor and review HACCP logs
• Assemble RTE menu items in accordance with recipes, following core standards for ISS/GEI for presentation, packaging, and labels
• Clean and sanitize work areas and equipment and must follow ISS/Guckenheimer, and government regulatory rules and procedures
• Support management team with taking monthly inventory
• Notify management when there are any concerns with product quantities, food/equipment safety, or any other situation that requires management attention
• Attend all meetings of the day
• Report all accidents and injuries in a timely manner
• May perform other duties and responsibilities as assigned

Food Programs

• Ensure that high quality food items are creatively, well prepared and presented in a cost-effective manner
• Follow Guckenheimer’ s food standards guidelines
• Ensure that all products and ingredients that are used are purchased following Guckenheimer’ s purchasing standards and sustainability commitments
• Work with the management team to ensure that all display, catering and café service and culinary set up meet specific account standards
• Make sure all kitchen waste is disposed of properly in the most sustainable manner as supported by the client and directed

Staff

• Train and supervise staff
• Supervise proper uniform standards following the employee handbook and established account guidelines
• Assist in staff reviews, coaching sessions, and disciplinary actions.
• Ensure that all training standards are met and documented for direct hires

Customer Service

• Represent the company in a courteous, efficient, and professional manner in all customer, client, and employee interactions
• Interact with customers and resolve customer complaints in a friendly and service-oriented manner.
• Communicate with the Client honestly, accurately and in a timely manner. All communication including e-mail is written in a professional and organized manner

Financial

• Review weekly participation, making recommendations if there is a noticeable change that may affect food budget or service levels
• Maintain and monitor labor with business forecasts and the budget
• Ensure that food cost meets budgetary goals each week

Retail

• Ensure that overall café meets the standards, as well as oversee the daily appearance and upkeep of the Café as directed by client
• Supervise the proper presentation of food
• Adhere to Guckenheimer’ s standards of fresh and creative décor; making sure it represents season and the food that is been served
• Edit the daily signage for proper spelling, allergens, and descriptions.

Physical Demands & Work Environment

• Come to work properly dressed according to the dress code
• Employee must be able to work under pressure and time deadlines during peak periods
• Work in a standing position for long periods of time (up to 8 hours)
• Reach, bend, stoop, push and/or pull, and frequently lift up to 25 pounds
• Utilize team lift, transportation carts, and any other means of assistance when dealing with heavy loads

As a global organization, ISS Group is committed to making the international communit

Job Type: Full-time

Pay: $26.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Food provided
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Pay rate:

• Hourly pay

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Café
• Casual dining restaurant

Ability to commute/relocate:

• Germantown, MD 20874: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Culinary experience: 1 year (Preferred)

Work Location: In person

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