** This position can be 100% Remote **

Company Summary

Sorenson Communications is committed to connecting people beyond words. Our customers rely on us, and our innovative technology, to quickly deliver accuracy in every conversation. We are industry leaders because of our passion, care, and commitment to excellence. Our workforce is the foundation of our success, and our deeply rooted mission is shared throughout our organization. Our employees are united and proud to be part of this important human interaction, and we understand that everything we do creates connections and enhances relationships.

Sorenson Communications LLC. (and subsidiary CaptionCall) offer Video Relay Service (VRS) through American Sign Language (ASL), allowing Deaf and hearing people to communicate in their preferred language. We also provide onsite and remote interpreting services between English and various other world languages. CaptionCall (a division of Sorenson) offers Internet protocol captioning communication service (IP CTS) using advanced technology and a captioning agent to quickly provide written captions.

Mission…Leveraging the Power of Language, we connect lives and enrich the human experience

Vision….To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words

Values…Integrity, Diversity, Belonging and Impact

Essential Duties and Responsibilities

• Provide technical and team leadership in the design, implementation, and testing of high-performance, high-quality captioning applications using React and SignalR
• Function as the Front-End team’s primary owner of responsiveness and accessibility
• Provide attainable goals and time frames for the team
• Proactively communicate progress on projects
• Use of agile and rapid application development processes to speed engineering efforts
• Review and evaluate code written by peers and provide effective feedback
• Collaborate with and work proactively with UX/UI Designers, Back End developers, Product Management, and QA teams to deliver solutions
• Implement standards-based communication protocols and related technologies including web sockets, JSON, HTTP, and REST
• Drive standards-based architectures and supporting services
• Follow engineering best practices in a team environment to develop high-quality products including writing automated unit and integration tests

Knowledge/Skills/ Abilities Required

• Strong knowledge of and experience developing web applications (React, JavaScript, TypeScript, etc.)
• Experience as technical lead in developing and delivering React applications
• Experience GitHub source control (or similar)
• Experience deploying applications to AWS using deployment pipelines
• Strong understanding of software algorithms, structures, and design patterns
• Must have the ability to effectively and articulately communicate within the team and across groups, both in writing and verbally
• Able to make reasonable independent judgement calls
• Able to communicate in English and/or American Sign Language
• Ability and willingness to collaborate with diverse groups across the business

Experience/Education/Certifications

• BS degree in CS or equivalent experience
• Experience developing and supporting high-quality, high-availability, scalable applications
• Bonus experience:
• Experience with calling protocols including SignalR, SIP, and WebRTC
• Experience with video, voice, or text communication applications

Other General Requirements/Additional Notes

• Physical Demands
• Able to sit/stand for a long period of time in an office environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
• Lifting and transporting of moderately heavy objects, such as computers and peripherals
• Regular and reliable attendance required
• Positive attitude, team player, good interpersonal communication skills and able to work across company departments
• This position has access to highly confidential, sensitive information relating to the employees and customers of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)