POSITION FUNCTION

The Site Administrative Assistant (SAA) will provide professional and efficient service to study participants and the clinical trial industry; coordinate telephone and email communication; complete and verify the accuracy of documents and tracking systems; coordinate relationships with physicians, other healthcare professionals, vendors, and industry representatives; enter, update and maintain clinical trial database and clinical trial management software.

ESSENTIAL FUNCTIONS

• Provide a range of diverse administrative support and activities for the clinical team including, but not limited to, organizing, prioritizing and summarizing the content of incoming materials, correspondence, communications, and email
• Schedule and coordinate appointments; maintain appointment calendars; remind study participants of their appointments through all available means
• Ensure tracking systems (e.g., study participant activity trackers, CTMS visits) are accurate through appropriate daily, weekly, or monthly verification
• Assist CRPs with maintaining adequate stock of instruments, office supplies and pharmaceuticals and assist in orders as required
• Organize and maintain common areas to appear neat and efficient, including reception areas, waiting areas, building entryways, and any other areas that a study participants and clients may see
• Work independently on special non-recurring and ongoing projects at the request of Research Management, which may include planning and coordinating multiple tasks and disseminating information
• Ensure marketing materials and other informational literature is current and available for visitors and members
• Serve as the point of contact for all copier service issues at all site locations
• Train employees on CTMS
• Deliver daily mail to appropriate parties
• Forward incoming faxes and any printed items to appropriate parties
• If needed, recruit patients
• Other duties as assigned

EDUCATION/EXPERIENCE

• HS/GED
• 1 year in a professional office environment